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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

136,012

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,208
4
14,839
3
2,199
2
1,002
1
764

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Showing all 715 Air Force service member reviews from Ohio

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5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

This is an honest, caring and knowledgeable group of people. They know how to take care of their clients. The are encouraging and caring. I highly recommend them.

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
Photo submission from Andrea L.

Home buying is stressful and confusing for anyone, but VU made the process easy to understand. I received a call as soon as I sent in my application. I am truly pleased by the quick responses and paperwork process.

Loan Officer: Philip Hojnowski

NMLS# 1254234

2.5 out of 5 Stars

Most of the experience was great. Expect the week of closing, they needed us to submit and resubmit and resubmit again, paperwork we already provided a month prior. They found issues with our appraisal the week of closing yet they had already had the appraisal for 3 weeks. It seemed like they were scrambling at the very end on stuff that should have been completed prior to the week of the anticipated closing date. They added so much stress to an already stressful situation. I didn’t feel like our loan officer or the underwriting team were on top of the game like they were for our first home buying experience with VU. For these reasons alone, I would not recommend Veteran’s United to friends and family and, if we ever move again, I will be going elsewhere for a VA loan.

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

My father recommended Veterans United to my wife and I because of the great experience he had with them. I have to agree with my father that they went over and above our expectations. If any veteran asks me for a lender recommendation I will certainly let them know about Veterans United.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

4 out of 5 Stars
Would Recommend

Danny and his team were great from day 1. All questions were answered multiple home buying options presented. He was quick with any communication. I greatly appreciate he and his teams efforts on helping my family and I purchase our first home!

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Moya and Emilee were a phenomenal team during the entire process of the loan. It was my first experience in anything like this in the loan process, and they both made it seem smooth and almost uninterrupted.If I move again later down the road, I will definitely be using Veterans United Home Loans!!If you want to enter the Home Loan process, I wouldn't go with any other company but Veterans United. They'll help you ever step along the way, and ensure you're informed at every turn and change!

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United. This was the first home purchase for either my husband and I. I had heard horror stories from so many people about their own home purchase experiences with other mortgage lenders. We had a lot of questions and the staff at Veterans United answered all our questions and made this first home purchase a good experience.

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

The entire process was very easy to grasp. Everyone on my team was outstanding and made this one of my best buying experiences yet. Thank you to everyone at Veterans United for making my families dreams a reality.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
Photo submission from Gregory P.

Daniel Lowes was fantastic! I would ask him a question after-hours and he would go back in the office to get me the answer. What a great guy to work with! Easy to work with from start to finish. Thank you so much!!

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. The team I had was Adam Underwood and Dena Singh and they were just amazing. Fast, friendly and always around for any questions I had or any concerns. Not sure how all Veterans United teams are, but if it were me again I would ask for Adam and Dena. I couldn't have had a better team. I just love them two and can't thank them enough for how smoothly they made this work for me.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

4.5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Outstanding service! Second loan I have had with Steve's team and they were great both times!

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

One of the easiest transactions I have ever had to make. Their processing methods were easy to understand and complete. Uploading and reviewing of documents was a breeze and I was able to accommodate their requests with minimal impact to my busy schedule. Highly recommend Matt and his team.

Loan Officer: Matt Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Chris Coleman was outstanding, he was very helpful and caring. I appreciate his support!

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Amazing company. Walks you through each step in the home buying process. Returns calls and emails expediently. Explains each process in great detail. They use multiple forms of communication that fits anyone’s schedule or availability (Email,text,phone call). As long as you’re honest with them they will guide you to the finish line!

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
Nathan M

Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

I found VU online. I simply picked up the phone and gave them a call. 90 days later I am in my brand new home. A+

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Our first home buying experience and it was great! The entire process was smooth and went very quickly. If we ever decide to sell/buy another home, we will use Veterans United again. I would highly recommend them!!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Veterans United made the entire home purchasing process as painless as it could be. I would not hesitate to recommend them to my friend and family.

Loan Officer: Shane Bowlen

NMLS# 1448232

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See all 136,012 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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