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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

172,473

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,688
4
35,532
3
5,894
2
1,823
1
1,536

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Showing all 2,637 Army service member reviews from Ohio

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5 out of 5 Stars
Would Recommend

Jerry and Taylor were outstanding. Made the process simple and kept us in the loop on everything. It was a smooth transaction.

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veterans United is truly a a wonderful lender who did everything possible to make my first time home buying experience as simple and painless as possible! The entire process from start to finish was fully explained and I was walked through it step by step.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Very stress free process. Wonderful benefit that I am definitely grateful for.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
Photo submission from Tyrone C.

We had not dreamed of being home owners at our age because we are in our senior years. Veterans United showed us that the dream could be a possibility. We filled out the application form and we are now home owners. Dreams do come true when you partner with Veterans United.

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

This company treats veterans better than I could ever imagine. They walk you through every step of the way and always there for you along the way!

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Everyone was very nice and they made the process very simple, taking the time to explain everything to us. It wasn’t as difficult of a process as some of our friends have gone through.

Loan Officer: Kirk Jones

NMLS# 1659981

4 out of 5 Stars
Would Recommend

Brendan and Lauren done a great job with the loan process

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loved working with my team Cody and Corey they were very helpful and patient with the many question I had.

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

From getting my credit score up to standard all the way through closing, Veterans United performed outstandingly and made the buying of our first home a very pleasant experience.
Thank you to all of my team that had part in getting this done.
Dennis Hill

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Schuster

NMLS# 1588316

5 out of 5 Stars
Would Recommend

I started working with Veterans United a couple years ago. From the very start of things, Sydney and her team ensured that every need I had was met. Every possible aspect of the process was seamless and outstanding due to the amazing customer service that she and her team provided. Even after needing to hold off on homes for a year or more, she ensured to pick back up where we left off as if nothing changed. Would recommend Vet. United every time.

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Great experience! Exceeded my expectations!

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
Photo submission from Mark P.

The website was well done and easy to follow. i knew where I was in the process at all times. The home-buying experience may be stressful, but not because you are uninformed. This team kept us in the loop 100% of the time!

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Super easy, fast process!

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

1st time buyer and Erin Graig was very helpful with the process .

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Buchert

NMLS# 710485

4 out of 5 Stars
Would Recommend

staff was great! all steps in sequence and well advertised with no surprises. The loss of 2 from 10 to 8 was related to loan fees--much higher than expected.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

VU and in particular Chris Hill earned a long-term customer when my wife and I refinanced our first home in 2012 with a VA loan. We got great loan terms and received fantastic help through the process. Chris even spending time on the phone with us at the closing on Christmas Eve. We kept in touch and about two years ago, we knew we'd be looking for a larger home as our family grew. We came back to Chris and he made himself available to us for well over a year and through multiple offers on multiple properties while we waited for the right opportunity. His team was very well-run and communicative and facilitated a lightning fast closing, which the seller requested in the negotiations. VU took care of us and Chris ensured that we got a fair deal across the board to the point where there was nothing to ask for - everything was fair and it was all everything we wanted from the start. I wouldn't change a thing and would gladly work with this team again.

Loan Officer: Chris Hill

NMLS# 868934

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Photo submission from Dustin D.

Overall my experience with Vetrans United was great. I would highly recommend to any veteran looking to purchase property.

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

We did all of our paperwork online and when it was time to sign the closing paperwork a representative from the title company came to our house at our convenience. Couldn’t have been easier!

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Veterans United has helped us achieve our financial goals that we set out for our family of four. Without the knowledge and guidance Veterans United provided, I dont know where we would be. Thanks again Veterans United!!

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

None better to serve those who have served.

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

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See all 172,473 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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