Thanks to everyone for working with us on our assumption loan.
The entire team was very easy to work with. They were extremely helpful in making sure all my questions were answered. I would recommend my friends & family to use Veterans United in the future.
Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.
That about sums it up.
Our team was awesome! They constantly checked in and helped us out whenever we needed it!! Thank you!
Fantastic experience. I have nothing but thanks.
Corey and Sarah made for a very smooth process and were always there to answer any questions.
Stop Looking and CALL WES DYER!
Wes and his team closed my VA Home loan in LESS THAN 3 WEEKS!!!
His team kept me up to date as soon as anything came up. His knowledge of how the VA Home loan works is an asset. He made suggestions on my deal that I had not thought of. I was contacted by his team at least once daily. When I called him, I always got a response with an hour. I already referred my brother (Army).I had all my financial docs in order going back 2 years. I organized them in folders and uploaded to Veteran's United Website. I kept track via the app. If they needed something they contacted me right away. It was easy.Wes knows how to close. PERIOD!
My agent agreed. He was working with another VA client who didn't use Wes or Veterans United (I don't know what company they used.)
He said it was a nightmare. No communication with him or his client and they are in escrow.
Thanks Wes. I'm am in my house in less than three weeks from opening escrow. NO B.S.
CALL HIM IF YOU WANT THAT HOUSE!
United veterans made the house buying process very easy. Always kept me informed during the whole process. Let me know what would be happening next. Everyone was very helpful, friendly, knowledgeable. I would like to thank everyone involved, I love my house!!
We kept getting different closing cost numbers right up to within a few hours of closing. We were told it would be 24 to 48 hours prior.
Response from Veterans United
James, thank you for your open and honest feedback. A member of our Client Advocate team is available to discuss your final documentation in greater detail. We understand that establishing an Escrow account to pay taxes and insurance may have been a point of contention during your loan process. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
The process was helpful with Josh. Getting approved was super easy, though the pre-closing part was frustrating and they were "not able to answer questions".
Response from Veterans United
Hi Russell, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed to learn that your pre-closing experience was not better managed.
I was dead set on renting when I moved to Ohio, and really just submitted an application to Veterans United on a whim. I did not believe I could own a home, at all. Misty called me right after and worked with me every step of the way, taking care of me loan application and also calming my nerves when I needed it. The whole team was supportive and encouraging and made the entire process incredibly smooth. I can never thank them enough for making my impossible dream come true!
Couldn't have asked for a better loan consultant or better one to work with he made sure it all went smoothly even when the crap hit the fan at the end with our buyers loan, he got us through and kept us updated every step of the way... Definitely recommend. Without Levi Brugger we wouldn't have ever made our dream home come true he was awesome.
overall a very enjoyable experience. Any issue I was having was instantly handled and never felt I was alone in the process.