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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,464

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,527
4
34,870
3
5,784
2
1,782
1
1,501

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Showing all 83 Air Force service member refinance loan reviews from Ohio

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Extremely easy with everything done from the touch of my phone by taking pictures and uploading documents. Staff communicated effectively and extremely polite and professional!

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

This experience was great! I feel confident that Rett and Caytlyn will be able to help future clients achieve their mortgage/refinance goals. They are definitely a valuable asset to Veteran's United. Thank you for all of your hard work!

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Both Chris and Jenny made the process very easy from application to closing. The process was simple and was completed in less time than expected.

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

I am beyond pleased with Veterans United. Every loan specialist has been great especially Laura Shackelford. I highly recommend their services!

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

The process is seamless and easy! Trust Veterans United, they’ll take care of you!

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Veterans United Home Loans has been the answer to our prayers. After helping us get the mortgage we never thought we'd ever get, they have already offered to refinance us to a much lower rate after just 12 months. Aaron Hayes and his team has has walked us through both applications and he and his staff has always been just a phone call away if we had any questions. They've made things so easy. Our experience with Veterans United Home Loans has been just AMAZING and I would recommend their services to any fellow Veterans looking for helping, caring people to help them with their home buying decisions.

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Very happy with veterans United home loans used them twice and never been upset not once thanks for everyone then worked with me and help me along the way!!

Production Manager: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

The VA lending team was very helpful, knowledgable of the lending process and was overall made the refinance process very painless and got us the most money back for our family vacation in a timely manner.

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

all the personel I dealt with were very timely and right on Q. every issue I had was addressed ASAP.I couldn't have asked for a better team to work with. Thank you Veterans United..

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United!! The whole process was so quick and easy.

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

I'm skeptical of everything. Veterans United is the real deal. Made my refinace very simple and stress free.

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

4 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

3.5 out of 5 Stars
Would Recommend

VUHL was very helpful dealing with our unique circumstances, especially in making specific suggestions to improve my credit score. Be aware however, that even though it is advertised that VA Cash Out refinance offers 100% refinancing of your home's value, it is still contingent on your credit score. Ask early in the process how much you're able to borrow and how much they are estimating your home's value. Your appraised value may be less than what VUHL estimates, therefore, you may end up getting less cash back than you originally counted on.

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Veterans United's process of using a secured website with controlled access to your own account is very helpful. Providing access to our To-Do list and enabling me to upload electronic copies of pertinent documentation as well as review and e-sign loan documents. I appreciated the direct and to the point communication; providing updates, informing when additional items were needed (with one exception noted below), and checking on progress/outcome of inspection appointments, etc. Both Brock and Kayla were very helpful throughout this entire process. One thing I would advise is for those who are married to ensure you have a copy of your marriage certificate. We could not find our original marriage license and obtaining a copy took a while (4 weeks) due to where we were married and a snag that happened when I first requested a copy from the Clerk of Court (took two attempts), which added to the total time to finally close our loan. This is one very important item that I should have been told would be needed from the start, instead of + two weeks into the process.

Loan Officer: Brock Christopher

NMLS# 1726916

5 out of 5 Stars
Would Recommend

One of the easiest transactions I have ever had to make. Their processing methods were easy to understand and complete. Uploading and reviewing of documents was a breeze and I was able to accommodate their requests with minimal impact to my busy schedule. Highly recommend Matt and his team.

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

The whole process was very easy and quick!

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Gardiner

NMLS# 1450509

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See all 168,464 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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