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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

123,919

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,497
4
13,755
3
2,038
2
928
1
701

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Showing all 57 Navy service member refinance loan reviews from Ohio

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4 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4.5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone looking for a new mortgage or a refinance. The process was painless and the team of professionals who worked on our loan is second to none!

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

We liked that we were always kept in the loop as our loan process progressed and our team at Veterans United were always ther to help with any “hiccups” that came up.

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Working with Amelia and Steve was an exceptional experience. They were very helpful and always available to answer questions. It seemed they took a personal interest in my loan application. I have never had this amount of customer service before in purchasing a home. We were pleasantly surprised.

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

My veterans team of Jose , Shelbi and Shea were awesome. They answered all my questions in a timely manner and with the answers that I could understand and not have to question why. They worked with me on every issue in quick and timely manner.

Loan Officer: Jose Banuelas

NMLS# 1287239

4 out of 5 Stars
Would Recommend

Having to send the same documents over and over gets a little tiresome.

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Tony and Nichol made the process so easy and stress free...thank you so much

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

Brandy Arvidson was an absolute pleasure to work with! She made the whole process extremely easy and stress free! She was ALWAYS in contact with me. ALWAYS friendly and professional!

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Customer service was excellent!

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

I felt the most important part of the entire process was being kept up to date on the latest information. I was either receiving phone calls or emails. I know redoing a home loan can run into some bumps in the road. If anything happened Veterans United was quick to call me and get what they needed. They were also great in responding to the many questions I had and did a little "hand holding" as transactions like this make me nervous. Thanks for everything VU!!!

Loan Officer: Steve Kincheloe

NMLS# 328305

3.5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
Would Recommend

VU was on top of everything throughout the refinancing process. We never had trouble reaching the associates, who always responded promptly. In the end, we were able to close 5 days earlier than the initial expected date.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

You really work hard to help people

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

I am very satisfied with the service and updates I get about saving me money.

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Salicco

NMLS# 1048961

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See all 123,919 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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