We would HIGHLY recommend Veterans United for finding your next home. They are the best! Our overall experience was amazing! We could not have asked for a better experience! Veterans United, thank you for helping us find our forever home!
I had an awesome experience with everyone I worked with. Ney and Zachary made it a hood experience.
I was confused at the start, but I now have the experience and knowledge to pass on to soldiers so they are too successful in purchasing their first home.
Thanks to the entire company and crew. Everything was made easy for me.
We would highly recommend Veterans United. The process was time consuming but easy. Mason and Ashley were always available and very pleasant to work with. We’re extremely pleased with our choice.
Our home buying team was there for us every step of the way and was absolutely fantastic. The team even sent our family a care package that was absolutely amazing when they found out we were all sick. My family and I are so grateful for Veterans United and all the help, assistance, and support that was provided during our recent home buying experience.
Veterans united team not only supported, but guided me step by step during the process of getting me into my new home. It was a wonderful experience to have a highly motivated team standing by me during the whole process!!
Outstanding job from the whole team was the easiest, homebuying and experience that I’ve had kudos to all.
Working with Veterans United and the team was a great experience, they really enjoyed helping people. I would definitely recommend them.
They held my hand the whole way I was never not informed I always knew it was going on and even when I got a little bit pushy and frustrated and they were there for me excellent job would definitely recommend
Veterans United was a big help to get a house and a veteran would be doing themselves a favor to use Veterans United.
This entire endeavor has been awesome.From meeting with the realtor and searching for a home. To discussing the particulars of the loan.I would highly recommend.
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Everyone was super awesome! Thank you!
I was nervous finding a lender for my first home purchase. I found Veterans United off Reddit saying they where good to go so I sent in my info and Jake reached out to me and made things happen, he was amazing, he explained everything to me, but he did not make it feel all like dry and robotic technical explanation, but like we were buds talking shop. I would highly recommend Veterans United the process was easy and went smooth as glass!
When we first began this journey we thought it was going to be impossible to get things done in our time frame. It was very impressive how fast and attentive our whole team worked. No matter what the situation is, they will work with it and help you with what you need to be done. We are so grateful for the work that Veterans United provided. This would have been impossible with them. Especially Josh, our loan officer. He was awesome to work with. We were very lucky to have him.
Paperwork from lender was very deceitful once it was explained. Instead of having all the pluses and subtractions on one page they were scattered on different pages so it was very hard to keep track of them. The office was very hard to get ahold of unless I needed to review or sign something. And like I said earlier it was brought up to me the day before closing that I needed to bring over $4000 with me to close. None of this was explained except I was told my realtor should have done this.
Response from Veterans United
We appreciate you letting us know how you felt about the experience, Travis. It is our goal to provide consistent and personable communication to everyone we serve. We understand that there can come a time when your main point of contact may be assisting another client or away from the office. Whenever that occurs it is the perfect time for us to pull together as a team to maintain excellent service. Also, discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.