All the folks at VU were professional, courteous and knowledgeable in regards to the home loan process. They answered my questions promptly and always returned messages quickly. Everyone put in an extra effort to ensure my loan closed quickly.
It seemed like there was not enough communication and i may refer people i may not
Made every step of the way easy for me.. I would of gave up on the process without Tina...
I was kept informed of what was happening throughout the entire loan process. I was given explanation for the information needed from me. My loan was processed very fast.
My team was great, very helpful, took time to answer all my questions. The whole process was easy and went very smoothly.
Super easy and painless
Chris Robinson and his team did an outstanding job making this whole process easy to accomplish. i would gladly recommend them.
Jeremy and Sam were amazing! They exceeded all expectations during the entire loan process. Very prompt returning emails and so professional.
Would recommend. I would also recommend they take the time to shop around as well. I found a few other loan agencies that I had called that were offering lower rates, but was already mostly through the process with VU and stuck with them.
We felt there were some areas that seemed ridiculous, such as the homeowners insurance policy having to be changed several times. But I do want to recognize Maggie Elliot for all her hard work to pull everything together for us. She was amazing in keeping us informed of what to expect and what was needed. Please let her know that we appreciate all her hard work!!
John and Erin were extremely professional, yet friendly and accommodating in the handling of our loan. This made for a very pleasant experience. We thank them for that.
I encountered several difficulties, as a first time home buyer with my real estate agent. Tom was PHENOMENAL ! His team ,Corey and Cody were exceptional as well . I really don't know if I would of made it through this process without them. Although in a different state they worked over to accommodate me up to my closing. I even spoke with Tom after closing. This team is AWESOME! Love them!
Great web account makes keeping track of todo items really easy and if any questions came up Chris and his team were right on the spot with answers and guidance. Wonderful communication.
Craig and the team were able to close my loan in 27 days. My realtor, as well as, the seller (who is also a realtor) couldn't say enough good things about how efficiently everything was handled.