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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

217,802

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,207
4
42,558
3
6,986
2
2,195
1
1,856

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Showing all 671 Air Force service member home purchase loan reviews from Pennsylvania

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend

Was very pleasant and enjoyable and made our Journey a lot easier for being a first time buyer

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

I cannot recommend Veteran's United strongly enough. I had a smooth transaction from beginning to end. I received excellent customer service from absolute professionals and I could not be happier to report that I am a homeowner! Thank you, Veteran's United!!

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
Photo submission from Nathaniel K.

I was told by another company that I was unable to obtain a home loan. I put in a call to Veterans United and asked them to see if they could do anything for me, and less than 3 months later I was moving into my new home! Don't mess around with anyone else, come straight to the pros and get it done!

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Your lock in rate guarantee expires before the lock in rate agreement expires, leaving a window where you can't get a lower rate even if it's available on the market AFTER your lock in guarantee expired.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

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5 out of 5 Stars
Would Recommend

Working with Veterans United was great! They were all very friendly and quickly responded to any questions I had. They made the overall process pretty simple and explained everything to me, so that it was easy to understand, since this was my first home purchase. I definitely recommend them!

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Awesome experience, I would definitely recommend Veterans United to any veteran I come across going forward

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Kim was also very knowledgeable and helpful. Truly a joy to work with.

Loan Officer: Marlon Galbreath

NMLS# 1329978

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
Photo submission from Kirt K.

I didn't think it was possible. Now I own a home. From beginning to end VU is there. Amazing!!!

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

N/A

Loan Officer: Caleb Ruesing

NMLS# 1860929

5 out of 5 Stars
Would Recommend

Veterans United came through with flying colors. They were helpful in every way. It was stressful at times of all the information and things to do. Not many people like paper work anyway. I’d recommend to people to lock in the lowest interest rate as soon as possible. Ask questions and you will get the answers. Thank you! Randy Moser.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

I am amazed at the experience with Veterans United. I can't recommend them enough. My wife and I are extremely pleased to have chosen them as our lender.

Loan Officer: Caleb Ruesing

NMLS# 1860929

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Above and beyond. Just like I was dealing with USAA. That personal touch and willingness to go the extra mile was awesome!!

Loan Officer: Stefanie Snow

NMLS# 1116265

4 out of 5 Stars
Would Recommend

Please be prepared to send documents more than once. My loan coordinator, Jenny was good.

Loan Officer: Rob Weigand

NMLS# 1435397

3 out of 5 Stars
Would Recommend

I think Veterans overall did a good job, did not like the loan officer. I like people who are responsive and are helpful even if you have to pretend.

Response from Veterans United

Frederick, We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk about what may have created confusion for you near the end. It is our goal to use your feedback to improve the service for veterans down the road. Thank you for your service.

5 out of 5 Stars
Would Recommend

Veterans United and Tony Esposito are a fantastic combination.

Loan Officer: Billy Abney

NMLS# 202563

1.5 out of 5 Stars

I understand the times right now due to Covid, and I’m sure it’s placed a nice backlog on the loan coordinators, but I think there should be some more communication, especially with first time home buyers who are buying privately.

Response from Veterans United

Hi Jacob, thank you for taking the time to share your valuable feedback. We appreciate the opportunity to research your experience and learn more. One of our Client Advocate team members is always available to you. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

5 out of 5 Stars
Would Recommend

Thank you for all the work you do! You will not be forgotten by me or my family!

Loan Officer: Erica Haynes

NMLS# 1699489

4 out of 5 Stars
Would Recommend
Photo submission from Jason C.

I just closed on my house and Veterans United helped me out from the very beginning all the way to the end. There was some points that were a little rocky but other than that I would recommend Veterans United to anyone that is eligible to go through them!

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

My whole experience with Veteran's United was AMAZING, and I can't thank Tony and the team enough!! It had been a very long time since I owned my own home, and they made the process almost seamless. I definitely would recommend Tony, and Veteran's United to anyone looking to purchase a new home.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Veterans United is the first place every veteran should start when looking to purchase a new home

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

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More Reviews

See all 217,802 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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