Our overall experience was ok. The response time from our loan team was lacking. Our loan almost didn’t get cleared on time but luckily we sent in a letter of explanation without being advised to do so only because i had purchased a home before and know that it can clear most unusual situations. The loan team never contacted my supervisor to get the necessary information i had to practically bagger everyone on a constant to get things done and information sent and received. Lucky I’ve been through the process before so it wasn’t the best experience but i was able to get what needed to be done and we closed on time but if this was a first time home buyer then im sure dates would have had to move back and this would have been a very bad experience for them. They weren’t bad enough that i wouldn’t recommend them to an experience home buyer but i wouldn’t recommend them to a first time home buyer.
All staff that I worked with were very friendly, knowledgeable, and always there if I had any questions or problems. By far the best experience buying anything in my life.
I can not thank everyone enough!
You guys made my first home buying very easy. Very detailed and always made sure I knew what was going on
Thanks for making a stressful process easy
Very easy and clear process. Knowledgeable folks that made me feel like I was part of something special, and I got a great home.
Veterans United was an absolute pleasure to work with in purchasing my first home. The entire team is professional, informative and down to earth. A stress free journey!
All in all, the perfect mortgage experience!
I just want to thank the entire team, and yes even the underwriter for assisting me in claiming my dream home. The team was diligent, and had the right know how to assist me in a real troublesome situation. I was living month to month with a lardlord that kept increasing the price of rent every 3 months. I needed a place no.. better said a home, this team of professionals made my situation and dream home a reality. I extremely recommend all Veterans and non vets to come to United Veterans and make their dreams come true.
Made an offer on a house FEB 7th closed on my house MAR 14th the VU app makes it really easy to know what documents I need and gives and easy place to upload everything. Adam was very knowledgeable and explained everything so I could understand. Overall I would recommend VU to anyone veteran looking to get a home loan
Erin West deserves to be mentioned in this review also. She coordinated my loan and put up with many questions and concerns from me via emails, texts and calls. She remained patient, helpful and professional throughout the process. I highly recommend her involvement in any person's future endeavors. Erin deserves a 10 out of 10 without a doubt, and honestly the entire team performed far better than a simple ten-point rating system can convey.
The team was wonderful and easy to work with. Whenever they needed something or did something they were very clear and concise with the way they presented it to me. I would have been completely overwhelmed if it wasn't for them. I truly want to thank them for all the hard work they did to help us buy our very first home
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It was easy to buy a house that's already built. My team was a huge help on getting out the info I needed for the buying process. And it only took around 3 months and we are now in our new home. Thanks to the entire team for a speedy process. Best of wishes to all.
I would recommend Veterens United to everyone. Everything was done on their simple to use app. They were always there to answer questions. I can't imagine a better home buying experience. I will definitely use Veterens United in the future!! 10/10
Both Adam and Shan were incredible during this whole process. They made it so smooth and went as quickly as we possibly could to close on the date we chose. If I could give them a rating of 10,000% I most certainly would.