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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,200

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,033
4
33,484
3
5,554
2
1,710
1
1,419

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Showing all 515 refinance loan reviews from Pennsylvania

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4.5 out of 5 Stars
Would Recommend

Veterans United did a great job. They addressed every question and concern in a timely manner and kept me informed every step of the way.

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to any and all vets looking to get a first mortgage or to re-finance.

Loan Officer: Dylan Morgret

NMLS# 1493964

4.5 out of 5 Stars
Would Recommend

Our experience was very positive. From the first conversation to the last, Joel was sincere in helping us get our loan. He was in constant communication with us, making sure everything was moving along as it should. The checklists were easy to complete, and the mobile notary was so convenient, we didn’t need to leave our home to close. They also sent a thoughtful gift of personalized drinking glasses, which was a pleasant surprise!

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

VU is a good company, I did however experience major problems during my initial purchase. I ended up paying at least $4,000 more at the closing than I was quoted. My ‘specialist’, Katie Rose, couldn’t explain it to anyone, and eventually was rude to my closing attorney, who said he never encountered anyone like her from a mortgage company. The attorney waived his fee so we could buy our house. A month later a request for a review came to me. At that time, the person, I cannot remember his name, was shocked when I told him the story. He called back the next day and told me that no one could still figure out the accounting. The good part is, he sent us a check for a couple thousand dollars, leaving us out only a couple thousand dollars. I have since refinanced with VU, my specialist was Seth Wilmes and he was fantastic. So, regardless of my bad experience, I would use them again, but beware of promises, and document every contact with your specialist.

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Smooth easy process. Our team helped make it a pleasurable experience!

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

This is the 2nd time i have worked with Eric and i was a pleasure. Dena was a great help as well. I appreciate the both of them

Loan Officer: Eric Wessel

NMLS# 673643

4 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

4 out of 5 Stars
Would Recommend

very pleased with the experience

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Have to also mention Chrissy Fitzgerald ... every hurdle she handled like a champ. Thanks for everything.. a million times over.

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Jerry and Taylor were always available to promptly answer all questions and concerns with our refinance. Kudos to your team for your time and effort in making this process absolutely flawless! Thank You,Cliff & Kelly

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Mikala Simons

NMLS# 1572974

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

An absolute pleasure working with Veterans United. I cannot speak highly enough of Dan Davis and his extended team.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

This is my second loan with Veterans United and both times it has been a very pleasurable experience. I can't complain about anything at all, even if I were to look for something to complain about. Just very knowledgeable people who want to get you into your dream home. Exceptional all around the board with these guys!!!! Hats off to VU!!!

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Veterans United is awesome company to work with, they made the process easy along with explaining every step of the process, the team was friendly and very helpful

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Having some credit issues in the past Veterans United was able to assist me in getting my credit repaired so I could make my refinance possible. Also the loan specialist was very helpful with getting me the information in a timely manner.

Loan Officer: Haley Denney

NMLS# 1501441

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Best experience I have ever had.

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Veterans United is second to none!!! I would never go anywhere else for a home loan!!!

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

The process was so easy. I was able to do nearly everything through my smartphone which was extremely convenient.

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Heislen

NMLS# 1469125

1.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

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See all 160,200 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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