Veterans United did a great job. They addressed every question and concern in a timely manner and kept me informed every step of the way.
I would highly recommend Veterans United to any and all vets looking to get a first mortgage or to re-finance.
Our experience was very positive. From the first conversation to the last, Joel was sincere in helping us get our loan. He was in constant communication with us, making sure everything was moving along as it should. The checklists were easy to complete, and the mobile notary was so convenient, we didn’t need to leave our home to close. They also sent a thoughtful gift of personalized drinking glasses, which was a pleasant surprise!
VU is a good company, I did however experience major problems during my initial purchase. I ended up paying at least $4,000 more at the closing than I was quoted. My ‘specialist’, Katie Rose, couldn’t explain it to anyone, and eventually was rude to my closing attorney, who said he never encountered anyone like her from a mortgage company. The attorney waived his fee so we could buy our house. A month later a request for a review came to me. At that time, the person, I cannot remember his name, was shocked when I told him the story. He called back the next day and told me that no one could still figure out the accounting. The good part is, he sent us a check for a couple thousand dollars, leaving us out only a couple thousand dollars. I have since refinanced with VU, my specialist was Seth Wilmes and he was fantastic. So, regardless of my bad experience, I would use them again, but beware of promises, and document every contact with your specialist.
Smooth easy process. Our team helped make it a pleasurable experience!
This is the 2nd time i have worked with Eric and i was a pleasure. Dena was a great help as well. I appreciate the both of them
very pleased with the experience
Have to also mention Chrissy Fitzgerald ... every hurdle she handled like a champ. Thanks for everything.. a million times over.
Jerry and Taylor were always available to promptly answer all questions and concerns with our refinance. Kudos to your team for your time and effort in making this process absolutely flawless! Thank You,Cliff & Kelly
An absolute pleasure working with Veterans United. I cannot speak highly enough of Dan Davis and his extended team.
This is my second loan with Veterans United and both times it has been a very pleasurable experience. I can't complain about anything at all, even if I were to look for something to complain about. Just very knowledgeable people who want to get you into your dream home. Exceptional all around the board with these guys!!!! Hats off to VU!!!
Veterans United is awesome company to work with, they made the process easy along with explaining every step of the process, the team was friendly and very helpful
Having some credit issues in the past Veterans United was able to assist me in getting my credit repaired so I could make my refinance possible. Also the loan specialist was very helpful with getting me the information in a timely manner.
Best experience I have ever had.
Veterans United is second to none!!! I would never go anywhere else for a home loan!!!
The process was so easy. I was able to do nearly everything through my smartphone which was extremely convenient.