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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,853

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,447
4
36,806
3
6,123
2
1,882
1
1,595

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Showing all 657 refinance loan reviews from Pennsylvania

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5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Thank you nick and your crew and thank you veterans United.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

I can only be positive about our experience with Veterans United and their employees. Our experience was hassle free and our loan officer, Mr. Nate Reeves was and has been outstanding.

Loan Officer: Nathan Reeves

NMLS# 856448

4.5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Logan was very attentive, available and responsive, and professional in all of our
contacts with him. He was also persistent, a good problem solver, and pleasant besides. He sheparded this loan through from start to finish.

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Professional, courtesy and efficient also very flexible. Thank you very much for your help

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Treated with courtesy and respect. Everything went smoothly.

Loan Officer: Brian Poterbin

NMLS# 1100035

4 out of 5 Stars
Would Recommend

Loan Officer: Caleb Batson

NMLS# 1435015

4 out of 5 Stars
Would Recommend

its a very long process. I think it was a month and half, and i was on top of everything.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Provided great customer service and were professional in all aspects of the refinance. Even when some things seem to be going in circles the staff provided professional guidance.

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

I THINK VETERANS UNITED IS GREAT ! THEY WORK HARD FOR THE VETS . THIS IS MY SECOND TIME AROUND AND BOTH WERE GREAT EXPERIENCES . THEY KNOW WHAT THEY ARE DOING ! THANK YOU DANIEL AND YOUR WHOLE TEAM . I APPRECIATE EVERY THING YOU DID FOR MY DAUGHTER AND I .

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

3.5 out of 5 Stars
Would Recommend

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

When I started to research the outlets for a home refinance, I looked at New Day, Quicken and Veterans United. All had comparable rates. The New Day people gave me very vague answers to what I felt were very basic questions. The Quicken people annoyed me with no less than 8 to 10 calls a day wanting to know if I had decided to move forward. Mr. Blakely was very thorough with the answers. There was no pressure and willing to help in any way that he could. I felt very comfortable with him and feeling he was being very honest with me. Moving forward I had the opportunity to work with Ms. Fruits. The entire process was painless, quick, and done in a matter of what I felt to be a short period of time. My wife and I were totally impressed with the entire process and would not hesitate to use them again and certainly recommend them to anyone I can. Thank you for your help and how you conduct your business

Loan Officer: Steven Blakley

NMLS# 1541777

4.5 out of 5 Stars
Would Recommend

I have used them twice now for a purchase and refi and both times things went very smoothly and the team was very responsive.

Loan Officer: Todd Keicher

NMLS# 447595

1.5 out of 5 Stars

It took over 6 months to close on our loan, and it was not until we escalated things to client relations that the process was completed.

Response from Veterans United

Mathew, Thank you for informing us of the delayed issue with your closing loan. We take these issues very serious and will use this information to help improve the process. The client advocate team is here for any of your needs. questions or concerns. Thank you for using Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Because of veterans United standards..
1.The customer is always number one.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Jared contacted me about lowering my interest rate and the refinance was quick and painless

Loan Officer: Jared Wilmes

NMLS# 1378229

4.5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

1 out of 5 Stars

Due to the poor job done by Jackie cox and Scott Ratclff. Poor communication. lack of empathy and timeliness. It took six month to refi when buying the same home took 5 weeks.

4 out of 5 Stars
Would Recommend

Veteran's United Home Loan representatives are great to work with and answer any questions we may have,

Loan Officer: Ross Pierson

NMLS# 120837

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See all 180,853 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.