Home buying made easy! Thank You Veterans United!
Everything went so smooth, I couldn't believe it was completed so quick.
Excellent experience!
Great experience refinancing with VU!
Good service
I would suggest asking for a list of approved people from the customer to verify identity. My lawyer was called and I haven’t spoken to her in 6 years. Then they were asking me a bunch of questions. My employer would have been a much easier and cleaner choice.
Response from Veterans United
Brian, Thank you for letting us know how your loan had gone and your suggestions for our company to improve. We take these surveys and the information 100% seriously and will use this feedback to better improve our process. Our client advocate team is always here to further any discussion that you would like to have regarding your home loan. Thank you
The process of refinancing our home with a VA loan was by no means an easy one. If you decide to attempt a similar transaction, go in with eyes wide open and know ahead of time that the process is convoluted and time consuming. Also, the costs almost always be more than what you were quoted....quite a bit more!
Response from Veterans United
Scott, thank you for taking a moment of your time to inform us of your refinancing experience. There is a lot of factors playing into the market these days that may cause extra steps and stress. We want to assure you that our team has only the best interest and the best available product for our clients. We also would like to thank you for informing us of your experience in training our teams as well. Thank you and thank you for your service.
They are very thorough they dot the ies and crosd the tees
I have worked with Veterans United and predecessor VA Mortgage Center multiple times over the years. Having dealt in the past with a major lender whose rep didn't really seem to understand the process of VA lending, it's a breath of fresh air to work with pros that know the game.
We were very happy with the entire loan team. They made us feel like they worked for us. I highly recommend them.
Call Veterans United! You will have a pleasant and professional experience! We can't say enough about the wonderful service it provides.
