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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

204,412

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
153,624
4
40,365
3
6,635
2
2,056
1
1,732

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Showing all 118 Air Force service member refinance loan reviews from Pennsylvania

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5 out of 5 Stars
Would Recommend

Home buying made easy! Thank You Veterans United!

Loan Officer: Kelly Herigon

NMLS# 1812815

4.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
Would Recommend

Everything went so smooth, I couldn't believe it was completed so quick.

Loan Officer: Joseph Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Senior Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Excellent experience!

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Great experience refinancing with VU!

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Good service

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

2.5 out of 5 Stars
Would Recommend

I would suggest asking for a list of approved people from the customer to verify identity. My lawyer was called and I haven’t spoken to her in 6 years. Then they were asking me a bunch of questions. My employer would have been a much easier and cleaner choice.

Response from Veterans United

Brian, Thank you for letting us know how your loan had gone and your suggestions for our company to improve. We take these surveys and the information 100% seriously and will use this feedback to better improve our process. Our client advocate team is always here to further any discussion that you would like to have regarding your home loan. Thank you

2.5 out of 5 Stars

The process of refinancing our home with a VA loan was by no means an easy one. If you decide to attempt a similar transaction, go in with eyes wide open and know ahead of time that the process is convoluted and time consuming. Also, the costs almost always be more than what you were quoted....quite a bit more!

Response from Veterans United

Scott, thank you for taking a moment of your time to inform us of your refinancing experience. There is a lot of factors playing into the market these days that may cause extra steps and stress. We want to assure you that our team has only the best interest and the best available product for our clients. We also would like to thank you for informing us of your experience in training our teams as well. Thank you and thank you for your service.

5 out of 5 Stars
Would Recommend

They are very thorough they dot the ies and crosd the tees

Loan Officer: Nathan Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

I have worked with Veterans United and predecessor VA Mortgage Center multiple times over the years. Having dealt in the past with a major lender whose rep didn't really seem to understand the process of VA lending, it's a breath of fresh air to work with pros that know the game.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

We were very happy with the entire loan team. They made us feel like they worked for us. I highly recommend them.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Call Veterans United! You will have a pleasant and professional experience! We can't say enough about the wonderful service it provides.

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

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