Too much documentation. Veterans deserve more liency.
Response from Veterans United
Hello Benedict, thank you for sharing your comments with our team. We understand the loan process very well and work hard to make it easy for each customer. It was a privilege to work with you and we hope to serve you again in the future.
Hands down, this was the most efficient, professional and customer centered experience we have had in purchasing a home. We felt, through the entire process, that VU was on our side. Protecting our interests as well as theirs. The customer service was outstanding and the representatives (Juliana) were always accessible.
Veterans United was awesome. They worked hard and fast to get our pre approval so that we could immediately be under contract for the home we wanted. From finding a home to closing we did it in less than 45 days our only hold up was the closing attorney went on vacation and as soon as he got back mike was on top of things to finalize everything and close on our house. Can’t thank veterans United and mike mange amd also his team so much. Best buying and loan experience we ha e ever had
Zach and Kyle provided me stress free, clear and always helpful communications throughout my refinance loan process. They represented Veterans United Home Loans in a worldclass customer service manner. I received the best client experience possible.
The process from start to finish is very easy. Everything is transparent so it takes much of the mystery and fear out of home buying.
This is a great program for vets. Everyone is helpful and will always answer all your questions. They make all the steps to buying a home or refinancing an enjoyable experience.
Katie and Cameron were awesome! They helped make our dream a reality; I'm not sure if there is a praise higher than that. Thanks Katie and Cameron!!
great staff, attention to detail,communication,. all the assets of having someone looking out for your interests.nothing but a great experience in what can be a very trying time for a first time buyer.
The ‘To-Do’ list made this whole experience so much easier than I anticipated. The list was posted way ahead in advance to ensure we had everything for that deadline. We were able to scan and email and it automatically said that it was received and in review. My team was available and knowledgeable. They kept us informed always.
Highly recommended! Based on passed experience with mortgage companies I would give them an 11 out of 10.