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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

199,403

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
149,562
4
39,593
3
6,523
2
2,025
1
1,700

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Showing all 4,105 home purchase loan reviews from South Carolina

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5 out of 5 Stars
Would Recommend

There are a lot of companies that promise great customer service for veterans looking to purchase homes on their websites, but this company truly delivered. Actions speak much louder than words. My entire team was excellent. I closed in 30 days, got an excellent rate, and my payment was less than what I thought it was going to be. It really doesn’t get any better than that. I would highly recommend VU.

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Very Web based experienced.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
Photo submission from Nicole C.

The entire team was very professional and excellent to work with. The process was smooth and efficient.

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Outstanding team! Rett Thompson was wonderful to work with. The straight forward approach and flexibility of the team were simply superior. if you are looking for a mortgage company, you have found it.

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
Would Recommend

Veteran United did it again another new Happy customers.Home buying made easy..SEMPER Fi.....

Senior Production Lead: David Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Tyler Galloway was awesome! Any time I had a question, he was easily a phone call away. His knowledge of the process and preparedness was phenomenal. This was my first home purchase and I’m so glad he was the person to Get things done. I’m now moved in and the kids are blown away and are calling it The Castle (even though it’s a farm house). Happy feet in this home!

Loan Officer: Tyler Galloway

NMLS# 1420483

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5 out of 5 Stars
Would Recommend

They are the best. I will recommend them to any veteran.

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Adkins

NMLS# 1604527

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
Photo submission from Kristen P.

So happy with my experience with Veterans United. Not only did they provide the most competitive rates, they treated me with value and respect. The entire process was so easy! The online portal was easy to navigate and our loan specialist was very responsive and professional. Beyond satisfied with my experience & hope to use them again in future home buying!

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Veterans, if you're thinking of buying a home let Veterans United assist you. The staff will guide you through each step of the home buying process. They are true professionals.

Branch Manager: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
Would Recommend

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend

Loan Officer: Haley Denney

NMLS# 1501441

4 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

I WOULD USE VETERAN EVERY SINGLE TIME I COULD. 10/10 ON EVERYTHING!

Loan Officer: Andrea Rice

NMLS# 1123296

You're next!

Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

4 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
Would Recommend

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend
Photo submission from Tonya J.

Veterans United has made purchasing our first home an amazing experience. They really walk with you throughout the entire process. And you won't feel like you're in the dark. I never would have imagined I would have learned as much as I did about purchasing a house.

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

1.5 out of 5 Stars

We did not close on the that was on the contract. We could have lost the home or even our earnest money for breaking contract. The communication was horrible. This is my third VA loan and this was by far the worst experience. The loan officer was a good "salesman" and got me in the door. I will never use this company again or refer anyone. I will refinance asap.

Response from Veterans United

Dean, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. We are always striving to look for ways we can improve. We thank you again for your service and for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

To My fellow Veterans if you are looking into buying a home please ask for Zach Nelson. He and his team will provide you any information that you need to help you weigh your pros and cons before purchasing your home. Thank you Zach Nelson for everything!

Loan Officer: Zach Nelson

NMLS# 1599016

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More Reviews

See all 199,403 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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