My only complaint about this whole process is the title company. They caused a major delay and caused us to have to have the pest inspection done twice and pay for it a second time. We did get refunded $129 of $$155 fee that we paid the second time which I’m very thankful for but for something that should have taken a month to six weeks took just a little over three months. Overall, I’m very happy with veterans United and how the whole process went from beginning to close.
Unfortunately there are to many things that went wrong for me to type them all out. In the end I would not recommend and nor will I choose to use Veterans United again in the future.
Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.
Derek was always available and responsive! Top notch professionalism and very helpful along the entire process!
Cannot say enough about how well Kelly and her team made my home purchase so easy. From day one Kelly listened to our questions and never felt like we were "just another number". It was like talking to family. Home buying can be stressful. She always was there to answer our questions. Outstanding customer service Kelly! We are so glad we went with Veterans United opposed to other lenders I have used in the past. (NFCU)
THANKS AGAIN! I would highly recommend.
Sam Short and Courtney Cockrell were both amazing to work with. They went above and beyond for us!!!!
Joe K was helpful from the beginning to the very end. All team members were responsive and always looking to help—especially for a first-time home buyer.
Outstanding service team and super easy to work with.
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From the very beginning to the very end VU made my process smooth & easy
I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.
These guys were great! For us to be going through this for the first time, they made everything super easy and smooth! Would definitely recommend 10 out of 10. Thank you guys!
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Ben and Ashley were great. 10/10 loan team!
I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.
I had an amazing experience with Veterans United. Arron T. and his entire team were professional, responsive, and transparent throughout the entire process. They took the time to review and explain every complicated legal document, making sure I understood exactly what I was signing.Arron and his team went far above and beyond what was required to make the process as smooth and stress-free as possible. Their communication, attention to detail, and dedication to their clients were exceptional. I highly recommend Veterans United to anyone looking for a knowledgeable, trustworthy, and hardworking mortgage team!
While looking online at a home I was interested in, I decided to click on a button to get a pre-approval for the "just in case". Although the computer did its thing and I had the answer I needed to go on about my day, I received a follow-up call from Schandler extremely quickly after! He asked me all the pertinent questions he needed to, with warmth and interest instead of that probing feeling around talking money and applications. He genuinely listened and to understand instead of check the boxes. The entire time working with him was quick and to the point while still answering all my concerns and giving me full confidence in his knowledge and ability. He made time for me, even when it didn't seem opportune for him. His guidance and estimations were right on and made the whole experience, from start to finish, seamless! I can't say enough about the online portal that gave me the ability to give and get all of my information with ease. I would definitely recommend them to anyone who is eligible to use them! Thank you over and again, Schandler!! You are top-notch!
