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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,788

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,011
4
14,040
3
2,071
2
948
1
718

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Showing all 352 Navy service member home purchase loan reviews from South Carolina

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5 out of 5 Stars
Would Recommend

Overall experience with Veterans United was exceptional from the start of the home buying process through closing. The loan team I had was great (Andrea Thames, John Sullivan, Andrew Nelson) and the rest of the team assists through the entire process.
I would also like to commend Lucy Stranz (Veterans United Lighthouse program). She was instrumental in helping me reach my goal of home ownership and getting to the prequalification phase.
I would definitely recommend Veterans United to those desiring to purchase a home. Again, thanks to the entire team that made it possible for me to become a home owner.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United they are a pleasure to work with, this was by far the easiest home buying experience I have ever had.

Thank you all

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Process was unbelievable everything done by email and phone. Easy to use mobile app that keeps you informed and loved checklist to know we’re we were in process...

Loan Officer: Chrissy Smith

NMLS# 1126211

5 out of 5 Stars
Would Recommend

Excellent serviceGreat customer service

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend
Photo submission from Jonathon B.

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

Loan Officer: Jason Brown

NMLS# 1061432

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Brent and I worked together for over 18 months to get my credit right and in position to qualify for a nice home.

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Chance IS the example of genuine customer serviceHe is a great asset to your organizationThre are no words to genuinely express our sincere gratitude to himThe web site was easy and the instructions clear

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Derek was nothing by helpful

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

I'm glad small and large banks can work together successfully. You always had our back.. We're like diehard batteries.. Our word was our bond.. You surely came through and never gave up on us.. We higher recommend you. Age had no barrier. You are a godsend to us.. We will recommend you.. Matter of fact already have. Thank you. Keep in touch. 🏡Joe says you should go to the individual VA 'S to represent and help the vets.. Many like myself need help.. Set up seminars.. Promote.. We are here to help you.. Many vets could use this program. Leave us know if you need help.. Kudos to you all

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

I've already started telling my friends and family about Veterans United...

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend
 

I would recommend Veterans United to any one! The team of Andrew Beckett was excellent and made my experience very pleasant. This was my first time getting a VA loan and going through the loan process. Everyone was quick to respond to all questions and concerns. They would explain everything to make it understandable and easy. Don't get me wrong I was anxious throughout but at the same time comforted with the team working for me! Thanks Veterans United for getting me to close!

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
Photo submission from Ronald W.

Everyone was very kind and friendly, and they knew what was needed to make the loan work. They kept us informed on what was needed. Fantastic people.

Loan Officer: Brennan VanMatre

NMLS# 1117857

4.5 out of 5 Stars
Would Recommend

Very helpful from beginning to the end.

Loan Officer: Andrea Thames

NMLS# 1145502

5 out of 5 Stars
Would Recommend

Good people, nothing more necessary.

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Outstanding customer service.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

3.5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

This was one of the most pleasant home buying experiences that I ever had due to the extreme professionalism of by my Veterans United Home Loan Team!!!

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

User friendly website interface.

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Made the home buying process easy.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

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See all 126,788 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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