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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,650

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,865
4
42,704
3
7,013
2
2,209
1
1,859

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Showing all 150 Air Force service member home purchase loan reviews from South Dakota

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5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend

If you are a veteran, I recommend you at least check with VU! I was working with Rocket/Quicken before I submitted for info with VU and it was night and day. Josh Mantle looked out for my interests and ensured I could claim my veteran benefits. Their website is chock full of awesome resources to help you understand the process. And.... it only took minutes to get pre-approved!

Loan Officer: Joshua Mantle

NMLS# 1450301

3 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

See above gripes

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

2.5 out of 5 Stars

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend
Photo submission from Gerald F.

Purchasing my home through Veterans United was a worry-free experience, and that meant a lot.

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Thank you!

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Very helpful and informative from the very first step of just inquiring. They worked with me on a time crunch to close on a house due to covid without any issues. 10/10 would recommend if you looking to buy.

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Although Craig and John were amazing, the entire team assignmed to our loan process were amazing. I am a very satisfied customer. Thank you all at Veterans United.

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
Would Recommend

Great rate and easy process,

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
Would Recommend

My Vetran United Team was absolutely instrumental in getting us through the VA loan Process. My family and I are very pleased with the entire process and outcome. Thank you for all you do.

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Aces the whole process

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

The overall experience me and my wife had went way more easier than we expected. The whole staff was very informed and professional in every way. I would like to say thank you to all of you for making this happen and to keep up the good work.

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

3 out of 5 Stars

I had no problems with the loan specialist, however I did have issues with veterans United not sticking to the agreed upon timeline. I ended up closing almost a month later than scheduled. Every time I completed my checklist I got asked to provide something else that I had either already given them or it was something off the wall.

Response from Veterans United

Hi Marc, thank you for taking the time to provide this feedback. While some items do need additional clarification upon review, we're consistently looking for ways to make gathering the required information as easy as possible. We will review your file to find any areas where we can improve.

5 out of 5 Stars
Would Recommend

Loan Officer: Will McCullah

NMLS# 42406

3.5 out of 5 Stars

I think there are less expensive loan companies with less closing costs that accept previous and recent appraisals. Also the depth Of disclosure required to prove my job was legit had more to do with the underwriters ignorance of Telemedicine. Also you sent a copy of my financial disclosure to the closing agent to SIGN AGAIN THUS DESTROYING MY PRIVACY TO THE WHOLE GOD DAMN COMMUNITY I AM MOVING TO!!!!!! DO YOU KNOW WHAT ITS LIKE TO HAVE EVERYONE IN TOWN KNOW YOU ARE A PHYSICIAN, PSYCHIATRIST AND HOW MUCH YOU EARN IN A SMALL TOWN? YOU ARE STUPID!!!!!! SO MUCH FOR PEACEFUL ANONIMITY. I am now forced to keep all my financial dealings in another state because of this TOTALLY UNNECESSARY DUPLICATION OF DISCLOSURE!!!!!! THIS WAS SO WRONG IN SO MANY WAYS. THE GOD DAMN LAWYER HAD TO KEEP CALLING ME DOC IN FRONT OF EVERY DAMN PERSON COMING AND GOING IN THEIR PODUNCT COUNTRY OFFICE. I WILL HAVE TO PAY DOUBLE FOR ANY SERVICES NEEDED AT THE HOUSE. I SHOULD SUE YOU FOR THE LONG TERM CONSEQUENCES I WILL ENDURE BECAUSE IF YOUR STUPIDITY who ever you are that sent the financial disclosure with the closing material. If this us your policy it is just wrong. Thus should not have happened. I had already signed it for uour underwriting purposes. Totally just wrong. I would have insisted an out of town firm handle it if I had any idea you were going to disclose this. I am very frustrated. We hoped to have a quiet place where people treated us normally. It will not happen now.
.My wife was in tears afterwards.

Loan Officer: Tyler Schuster

NMLS# 1588316

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

I literally don’t know if anyway to improve this organization. Thanks you very much!

Loan Officer: Dorothy Willy

NMLS# 182161

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