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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,104

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 506 Army service member reviews from South Dakota

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5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

You know when I was in the service I can't tell you how many people said don't try to buy a house using your VA loan, it waa extremly difficult to get one approved. I HAVE TO SAY THIS WAS THE EASIEST THING I HAVE DONE. THANK YOU ALL VERY MUCH!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Jaimie was the easiest loan officer to work with! She was always willing to help, I don’t know how I would’ve done this process without her!!!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

As a 1st time home buyer, I am very thankful for the knowledgable and professional loan team assigned to my loan by Veterans United Home Loans. The loan team along with a realtor, knowledge of VA home loans, made this process less stressful and kept me informed throughout. Closing on my 1st home was fast and I would recommend Veterans United Home Loans for my brother's and sister's who have or are serving.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

0.5 out of 5 Stars

From the very first day, my team has struggled with communicating to me. I would have done this completely differently, if Veterans United had only kept me informed of anything. I would not have even bought the same house. I am actively advising my friends against Veterans United. You have made an enemy for life.

Response from Veterans United

Thank you for this information Jordan. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers. While we cannot change the experience you had, it is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Again the team I have went out of there way to make sure this happened for Marie and I....this team fucking rocked and they will always be in our hearts....thank ya'll so fucking much.....hope everyone has a great holiday season because u made mine...💞💞💞

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

I was extremely pleased with how well everything worked out. The best home buying experience I have ever had.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
Photo submission from Erik Y.

Great company. A lot easier to work with the other military home loans.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

My entire team at Veterans United was outstanding! I was nervous about starting the process of buying a different home. They helped me to navigate through the process. And I was able to focus more time and effort on the process of finding the right home for me. I really appreciate the effort and dedication which everyone invested into my home buying process. Thank you to everyone! :)

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

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5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars
Would Recommend

i am grateful that veterans united and carl worked diligently to get my home loan thru as quick as they did.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

3.5 out of 5 Stars
Would Recommend

The underwriter is what made this process painful. Simple things that should of been addressed when requesting paperwork was not. I sent the same document 3 times because the underwriter did not specify about what the paperwork needed to contain. The underwriters do not need to take there sweet time and should work as hard as the rest of the team! Being specific from the beginning on what they needed and any concerns could make the process a LOT easy going and less stressful. I believe they need to read the SOP’s a little more thorough and be just as much as attention to detail with requests for documents and information as much as they do with approving the loan!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

More Reviews

See all 382,104 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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