You know when I was in the service I can't tell you how many people said don't try to buy a house using your VA loan, it waa extremly difficult to get one approved. I HAVE TO SAY THIS WAS THE EASIEST THING I HAVE DONE. THANK YOU ALL VERY MUCH!
Jaimie was the easiest loan officer to work with! She was always willing to help, I don’t know how I would’ve done this process without her!!!
As a 1st time home buyer, I am very thankful for the knowledgable and professional loan team assigned to my loan by Veterans United Home Loans. The loan team along with a realtor, knowledge of VA home loans, made this process less stressful and kept me informed throughout. Closing on my 1st home was fast and I would recommend Veterans United Home Loans for my brother's and sister's who have or are serving.
From the very first day, my team has struggled with communicating to me. I would have done this completely differently, if Veterans United had only kept me informed of anything. I would not have even bought the same house. I am actively advising my friends against Veterans United. You have made an enemy for life.
Response from Veterans United
Thank you for this information Jordan. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers. While we cannot change the experience you had, it is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
Again the team I have went out of there way to make sure this happened for Marie and I....this team fucking rocked and they will always be in our hearts....thank ya'll so fucking much.....hope everyone has a great holiday season because u made mine...💞💞💞
I was extremely pleased with how well everything worked out. The best home buying experience I have ever had.
My entire team at Veterans United was outstanding! I was nervous about starting the process of buying a different home. They helped me to navigate through the process. And I was able to focus more time and effort on the process of finding the right home for me. I really appreciate the effort and dedication which everyone invested into my home buying process. Thank you to everyone! :)
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i am grateful that veterans united and carl worked diligently to get my home loan thru as quick as they did.
The underwriter is what made this process painful. Simple things that should of been addressed when requesting paperwork was not. I sent the same document 3 times because the underwriter did not specify about what the paperwork needed to contain. The underwriters do not need to take there sweet time and should work as hard as the rest of the team! Being specific from the beginning on what they needed and any concerns could make the process a LOT easy going and less stressful. I believe they need to read the SOP’s a little more thorough and be just as much as attention to detail with requests for documents and information as much as they do with approving the loan!