I had recently tried to get a loan through the bank I have belonged to for over ten years. The red tape was ridiculous and when I complained I was told “it is like this everywhere”. Obviously mortgages are not a simple process but Veterans United made it simple and smooth and I never felt I was being pushed around I felt more valued than I do at my own bank.
Jake and Heather we're great to work with. Answered all my questions and made the mortgage process as easy as possible.
We seemed to have a difficult time communication with Jennifer Heishman.
Response from Veterans United
Matthew, thank you for reaching out to let us know there was a problem. It is always our goal to provide excellent communication. One of our Client Advocates is currently researching this situation in hopes of ensuring a great relationship across all team members in the future.
100%v recommended. made the process super simple and gave me the confidence i needed as a first time home buyer.
Overall experience was great. Dorothy and Kayla were great to work with. Very informational and willing to work through every situation.
There are a lot of to do's on the "To Do List" but if you have your ducks in a row it is easy to fulfill the requests. By keeping up with the to do's, everything will go smoothly. If any questions, Veterans United was only a phone call away and the question answered or problem resolved. Thank you to Joe Newberry and Morgan Crane.
Veterans United has gone above and beyond with my home buying process, always knowledgeable and reassuring in every step of my home buying experience. Now I am officially a first time home owner Thank You Vetrans United Team-
Not only was the process quick and painless, but the website is full of great information. Pleasure to deal with.
process for uploading documents was easy.
Was very easy. Liked online system. Joe, our loan officer was outstanding.