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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

172,473

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,688
4
35,532
3
5,894
2
1,823
1
1,536

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Showing all 7,268 home purchase loan reviews from Tennessee

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5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

I had a great experience from start to finish.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Amazingly simple process, great rates, top notch support from my loan officer.

Loan Officer: Nathan Bryant

NMLS# 1362262

4 out of 5 Stars
Would Recommend

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend
Photo submission from Josef P.

To start, when life and mortgage rates are sky high, Veterans United is the best and easiest way to obtain a home. The staff is friendly, knowledgeable and they work together. I recommend the service they provide for us Veterans. Reach out, and discover for yourself the no-nonsense way to obtaining your home.

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

3 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

We worked with Mrs. Heather Damer, and I can't imagine anyone being more efficient, effective, thorough, personable and being a positive face/image for Veterans United. It should be noted that this is the second time we worked with Mrs. Damer, because she is just that good, and is supported by a wonderful team that is supported by positive the business practices and prices of Veterans United.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Stressful but worth it!! Amanda and her team were phenomenal every step of the process! I was a nervous wreck and Amanda helped me with all my concerns and questions. She was very professional and above all patient. I’m sure it wasn’t easy dealing with me, but she made me feel very comfortable and confident I was making the best choices for me and my peace of mind. Thank you Amanda and team!

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
Photo submission from Contrisha T.

OMG!!! The experience I had with Veterans United and my Loan officer Mr. Steve was an amazing experience. From the time I got pre-approved to my closing date I never felt I was alone in the process. I was made to feel like I was my loan officer and Real Estate Agents only customers. No questions that I had went unanswered. I would recommend my entire team to anybody. The whole process was just too easy to be true to me at times. I'm grateful for ALL the hard work that was put in to ensure that I got into my dream home.

Loan Officer: Steve Hopper

NMLS# 1493953

2.5 out of 5 Stars

On several occasions, my messages and/or calls were not returned. Also, rather than contacting me directly to ask me questions, they were contacting my real estate agent and having her ask me, adding unnecessary steps to an already Long and arduous as process. Lastly , they had NO experience working with people like me, who work in the Film and television industry. If they had been honest about it in the very beginning, I would have gone with a different company who has the experience working with people in the film industry.

Response from Veterans United

David, we're sorry to hear you had communication issues with your loan team. Communication is of the utmost importance during a home purchase, and we appreciate this reminder to keep communication at the top of our priority list. We appreciate your patience as we worked to detail the unique pay that is part of the film industry. Our Client Advocate team is available should you want to discuss your concerns further.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Messing

NMLS# 1750076

4.5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Bill and the team were professional, experienced, on top of it, and very friendly. They made this happens and we’re loving our new home.

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Daniel and Rachel were the 2 people that really made all this a dream come true

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

This is the 2nd time I have dealt with Veterans United and there is no one else I rather work with. You all make everything so easy.

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
Would Recommend

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
Photo submission from Tawfiq K.

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

It’s was a very good experience. Mr Daniel Perry and his staff made everything as simple as they could and I appreciate them very much.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Our team walked us through the whole process from start to finish.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Jennifer & Carrie are without a doubt two of the best people that Jaye and I ever had the pleasure of working with..They are very understanding and put up with my aggrevation's of all the to do's..They are highly reccomended by my wife and myself.

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Amazing service and support. Felt like family the entire process. Thank you.

Loan Officer: Kaleb Long

NMLS# 35296

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See all 172,473 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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