Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
19,830 reviews
756 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 19,830 reviews from Tennessee

Clear Filters

5 out of 5 Stars

Lisa Durand with Veterans United was absolutely incredible to work with! She was responsive, knowledgeable, and made the lending process a breeze! Highly recommend!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

I couldn’t have been any more happy with my home buying experience with Juliana & her team. I was so lost when I first started looking at homes since this is my first home, but with their help, I feel like I learned so much in the process & never once did I feel like my voice wasn’t heard since any questions I had were answered immediately. I don’t know when I plan to buy my second home, but I already know who I’m to call when I do!

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars

Rett and Jordan are incredible. The whole process was quick and smooth from start to finish. They were always easy to reach, answered every question right away, and made sure we got a great deal.If we ever buy another home in the future, we will absolutely use them again. They both deserve 5 stars.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars

I always come back to Veterans united

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

We loved it, Thet were very quick to respond, and everything went smoothly. We would highly recommend them.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

Ready to see for yourself?

Experience first-hand why 366,110 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Y'all have made a great supportive team. They helped us as much as they could and answered every silly question I had during the process. Thanks for your time and assistance!

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Very professional, easy to work with and proactive. The easiest home by i have ever done

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4.5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Ross and his team went above and beyond to help us out.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Very pleasant to work with a professional staff.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

The entire team was very responsive and operated quickly. I closed in less than 30 days.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

Ready to see for yourself?

Experience first-hand why 366,110 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very easy to work with and very responsive with any questions we had

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

An unforeseen incident rose early in my refi process. Through no fault of Veteran's United, they remained committed to getting me across the finish line. Most lenders would have thrown in the towel when the work got tough, not VU. Amanda, along with her team Dylan, Scott and the rest of the crew stayed in the fight with grace, patience and wisdom. I've had multiple business experiences with Amanda for over 25 years. On every occasion it's been professional, precise and rewarding. Veterans especially, do yourself a favor, go with Veterans United. You'll thank me later.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

This is my 2nd time using Veterans United and both times their team was absolutely great.Always there when I had questions and made everything so clear and easy.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

My provided team gave maximum effort and we received a smooth and successful closing. Everyone communicated well and was very responsive to our questions. Well oiled team we had. Our experience with Veterans United has continued to be exemplary. We are so blessed to have this organization providing exceptional care to veterans. Thank you!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Ama and I truly cannot say enough good things about the Veterans United team. Their professionalism, care, and attention to detail stood out from the beginning. Ours was not a typical case — relocating from Ghana, navigating a non-resident spouse situation, and re-establishing a U.S. presence after some time away — yet they handled it with patience, clarity, and genuine commitment. We always felt that we were in capable hands.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars

I had the best experience! Everyone checked in to make sure all my questions were answered!!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.