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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,072 reviews
972 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,072 reviews from Tennessee

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5 out of 5 Stars

I worked with Matt R. during the purchase of our home, and I couldn’t have asked for a better lending experience.Matt was professional, knowledgeable, and consistently available to answer questions throughout the process. He did an excellent job explaining each step and making sure I understood my options.What stood out most was his availability and communication. Lenders told me the rates are the same everywhere, I don’t know if that’s always true, but the customer service isn’t always the same and that’s where Matt crushed it. He stayed in regular contact, provided timely updates, and never left me uninformed.
I can’t recommend Matt R. enough to provide your lending options for your next home purchase.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Very responsive and quick. Great experience with a VA assumption loan.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Anytime I had a question it was immediately addressed. The team was very helpful

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Great! Mark and his team are amazing people, very personable and on top of everything. They have been a blessing every step of the way.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Incredible—the best word to describe Jeremy and his team. My house hunting journey was a long four months. Lost so many homes trying to use a family friend realtor. But, Jeremy was supportive and responsive even after work hours to keep me moving forward. Multiple approval letters within minutes of requesting them; phone calls with advice and guidance; and finally, an aggressive realtor to get the job done! Veterans United has perfected the app and saved me time and money by providing thorough instructions for each step. I just can’t be happier with the results. They are truly veteran friendly and dedicated to success. After 23 years of service and more than 20 houses, I am finally home.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

MVU was wonderful, very communicative, always available, and fast to respond.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

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5 out of 5 Stars

Great team, easy process and couldn’t be happier with Karol and Amanda!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

I keep using veterans united because I've always had a great experience Jerry's team was so great helpful everything was so easy 🙌

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

I would absolutely recommend Kenzie T. and the whole team for anyone in the process of buying a home. Veterans United staff were very professional and knowledgeable. The team went above and beyond and was always there to answer my questions. I just want to say thank you and I appreciate you.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

They walked me through the entire process and it was so simple that I couldn’t believe it. Great company and great people.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Rachel and Stephen have been fantastic! Stephen went above and beyond!

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars

Absolutely wonderful lending team, helpful all the way through the stressful process of buying my first home. Highly recommend!!!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

Ready to see for yourself?

Experience first-hand why 370,562 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

We had the best experience working with the team at VU. Everything from start to finish is always so smooth & easy. Amanda, Dylan and everyone there are always very friendly, informative & thorough where we are never left confused or in the dark. We are thankful for them all!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Amazing experience made every process easy

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

Easy process.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Absolutely wonderful experience and can't say enough about the team we had, Steven and his group was easy to walk us thru everything.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

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