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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

104,158

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,979
4
11,951
3
1,819
2
809
1
600

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Showing all 4,290 home purchase loan reviews from Tennessee

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5 out of 5 Stars
Would Recommend

Super Easy, Excellent Experience for a First Home Buyer

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

They were awesome. Professional and friendly

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Everyone was so helpful and thorough!

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
Photo submission from Alan F.

Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.

Loan Officer: Will McCullah

NMLS# 42406

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

The whole process was quick and smooth. Everyone made the experience enjoyable.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

This has to be one of the best one experience I have had in a very long time. My entire team was prompt, professional, caring, and extremely honest.

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

The My VU portal and ability to upload documents are excellent and convenient. I loved the videos that explained each step of the process. I loved the to-do list and the docu-sign feature. VU is a great company! I also loved the Lighthouse Program and Bobbie Hafford were equally excellent!!

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Heather helped throughout the whole process and made it really easy.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend
Photo submission from Jose T.

Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.

Loan Officer: Kelly Foote

NMLS# 295074

3.5 out of 5 Stars
Would Recommend

They did a good job.

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

The loan process was incredibly easy and simple.

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

John Paulus was excellent with the transitions of my home loan

Loan Officer: John Paulus

NMLS# 1630251

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

4.5 out of 5 Stars
Would Recommend

Amanda and her team were prompt and extremely helpful in making the whole process as easy as possible.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

These people are awesome!!!

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend

Only complaint i have is a common complaint and that is misplacment of paperwork. Not a huge deal being copies are aways made. The process was simple, fair and you are guided the entire time. Charlotte and kris are absolutely amazing professionals and will not let you down.

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Joe Hooker went above and beyond for us.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
Justin C

Mike and his team took the time to always respond quickly to any questions we had and was always willing to give us advice that could help us throughout the home loan process.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

I thoroughly enjoyed your user friendly web-site and all of the tutorials.

Loan Officer: Nathan Bryant

NMLS# 1362262

4.5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Charlotte McClellan was my personal loan specialist and she was great!!

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

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See all 104,158 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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