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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

184,383

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
137,345
4
37,339
3
6,178
2
1,902
1
1,619

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Showing all 7,659 home purchase loan reviews from Tennessee

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4.5 out of 5 Stars
Would Recommend

This was indeed a journey but I had the very best team to get me to my destination!! Thank you so much Patricia, Marlon and Jenny!

Loan Officer: Marlon Galbreath

NMLS# 1329978

4.5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Dureill Ballinger

NMLS# 1788228

5 out of 5 Stars
Would Recommend

Wonderful place to with during purchasing homes thanks for evrything!!!

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend
Photo submission from Josef P.

To start, when life and mortgage rates are sky high, Veterans United is the best and easiest way to obtain a home. The staff is friendly, knowledgeable and they work together. I recommend the service they provide for us Veterans. Reach out, and discover for yourself the no-nonsense way to obtaining your home.

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

4.5 out of 5 Stars
Would Recommend

Veterans United Mortgage meets the needs of the veteran during the home buying process.

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Wonderful

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Simply put. Ross Pierson and his team did a fantastic job for me and my family every step of the way. They made buying a home painless. I would highly recommend them to any veterans who are looking to buy a home.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United for any veteran.

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

If you're looking for the best, look no further! The team at Veterans United will treat you like a VIP throughout the entire process, from start to finish! If I had to go back and do it all again, I would choose them again without hesitation!

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Heather and her assistant Nick, along with the other staff were extremely knowledgeable and responsive. I was amazed at how seamless the process was.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
Photo submission from Contrisha T.

OMG!!! The experience I had with Veterans United and my Loan officer Mr. Steve was an amazing experience. From the time I got pre-approved to my closing date I never felt I was alone in the process. I was made to feel like I was my loan officer and Real Estate Agents only customers. No questions that I had went unanswered. I would recommend my entire team to anybody. The whole process was just too easy to be true to me at times. I'm grateful for ALL the hard work that was put in to ensure that I got into my dream home.

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

VU particularly Joel's team worked way harder than I would've expected anyone to make our purchase possible. I will always be a VU customer for that reason. After buying 2 homes through the same team and having an amazing experience each time I will recommend without any doubt

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

I just want to say thank you to everyone who had a hand in helping me get this home. You are true professionals and would recommend you to anyone and every one I know.

Loan Officer: Jon Connell

NMLS# 1483292

4 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

0.5 out of 5 Stars

Veterans United is by far the most picky and complicated loan service, and it was known by everyone except for us first time buyers. Their underwriters and loan officers were extremely picky, very unorganized, incredibly inefficient, and often rude. The total origination fees were insanely high, and our closing costs were through the roof (over twice as much as estimated by our loan officer). Veterans United needs a complete and total list of EVERYTHING needed up front so their clients are fully informed and fully prepared well before closing. They also need to reflect such competence through their loan officers.We are so incredibly unsatisfied with our experience with Veterans United and will advise anyone and everyone to stay as far away from them as possible.

Response from Veterans United

Ethan, we take your feedback seriously and we appreciate your willingness to acknowledge this situation. It is always our goal to strive for improvements and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.

5 out of 5 Stars
Would Recommend

I’m sorry I don’t know Amanda, we had DeAnna and I would rate her at a 8 and a great person to work with.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
Photo submission from Tawfiq K.

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

My situation was unique and took extra time. Sam got us through all that and we are now happily in our new home
Thank you Sam Yoo!!

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Thanks for the new home warming gift! Didn’t know you guys did that!

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

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See all 184,383 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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