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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

136,012

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,208
4
14,839
3
2,199
2
1,002
1
764

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Showing all 3,620 Army service member home purchase loan reviews from Tennessee

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5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

The entire team was very helpful and patient with me. Answered all my questions and made this experience very exciting and easy to accomplish. Very happy I went with VU.

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

I would highly recommend Shane, very pleasant experience

Loan Officer: Shane Lowe

NMLS# 1123167

1.5 out of 5 Stars

I expected a better service. The insurance company that was suggested to me through veterans united cost twice as much as i managed to get with nation wide. Armed forces united even declined to insure the house, because they lacked the ability to comprehend the actual problems with the house. I did not like the unexpected requirements like having to get the shed inspected treated and almost minor damage fixed before being able to get the financing. My veterans united team did a pretty good job. They managed to work with me and get back to me in a timely manner. Overall idk if i will use this company again.

Response from Veterans United

Hello Jayme, thank you for being specific in sharing your feedback and for letting us know about your overall experience. We understand how the process of selecting the right property for a VA home loan can sometimes lead to property improvements along the way. We are glad that in the end those issues were addressed and we hope you are able to enjoy your new home for years to come. As a home owner, it is often a good idea to shop multiple insurance providers on an ongoing basis, and we are glad you selected the right provider to suit your needs.

5 out of 5 Stars
Would Recommend
Photo submission from Andrew A.

Highly impressed throughout my entire loan process. The most competitive interest rate that I could find, and probably the best service I could ask for. The team that worked on my loan handled everything in a timely manner, and ensured all issues that arose were handled efficiently and promptly.

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Thanks everyone who help me along by journey to purchase my first home. It is greatly appreciated and this amazing experience is something that I will never forget.

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

The team helped make purchasing a house as unstressful as possible. They contacted me and updated me every step of the way. I appericate everything they have done for me.My realitor was amazing and helped me find the perfect home. I really appericate her work in finding homes that I would be interested in. Lory was also a pleasure to work with!

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

These guys are very good at what they do.

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Overall this was a great experience and an amazing benefit to service members. I encourage everyone to use this.

Loan Officer: John Sullivan

NMLS# 1098699

4 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Will definitely recommend and us veterans United again in the future!

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

I have used Veterans united to purchase my last two homes, I would recommend them to anyone, exceptional service, both times I worked with Laura Shackelford,she is truly a huge asset to your company.

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
Photo submission from Van W.

Both gentlemen, Matt and Derek, made our loan process as smooth as possible and never gave up on this VETERAN and I would strongly recommend all my Veteran friends to Veterans United Home Loans.Thank you booth for all your support in Limestone, Tennessee. – Van and Terri Woody, Vietnam/Johnston Island SURVIVOR.

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Lee and his team are top notch! I would personally recommend them to anyone. If I had it all to do over again, I wouldn’t change a thing!

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend

This was my first home buying experience.I expected it to be a rough road to travel.However it turned out to be much more pleasant than i anticipated.Both Jeff G. and Ryan S. were nice and very knowledgeable.I highly recommend Veterans United and my loan team.Thanks guys, Don

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

I was very happy with Zach from Veterans United. He was super helpful, always took the time to answer my questions -- before and after I decided on Veterans United to handle my loan. This is my first time buying a house, so I didnt really understand everything, and Zach was extremely helpful in explaining everything. He made the whole process a lot more doable. Thanks Zach!!

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Very incredible, helpful, friendly team. We were able to reach anyone with a quick phone call. They answered any questions and concern we had. We had our loan in just a blink of an eye, they worked very fast. STRONGLY RECOMMEND VETERANS UNITED to any Veteran who is trying to get a loan. They go above and beyond to satisfy the costumers.

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

When you want a smooth and worrie free experience, Veterans United Home Loans is the company to go with. The team that worked with me, Craig Brumfield were excellent to work with. Thanks for the professional job, well done!!

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
Photo submission from Jose T.

Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

This was my second time working with Veterans United through a home buying process. The second experience was even better than the first and I will be choosing Veterans United if it ever comes time for a third home buying process.The terms are competitive the user interface for submitting documentation is streamlined, easy, and convenient, and the representatives, namely Charlotte McLellan, are helpful, available, and supportive. Ms. McLellan traded emails with me in the middle of the night while I was overwhelmed preparing for a deployment and buying a home for my family at the same time. I did not have much free time during the day and she was guiding me through challenges during her off hours.My experience with Veterans United was really perfect. I do not hand out praise like that lightly. The financial aspect of buying a home is the most daunting but after it was all said and done, Veterans United and Ms. McLellan, made the financial aspect probably the easiest and least stressful component of our move. I would recommend them to my closest friends and family, and I am recommending them to anyone out there looking for assurance that Veterans United is the right pick for your family.

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

I will recommend all Veterans to take advantage of this Opportunity, Because they help me to buy my house and I am very great full .

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Carlyon

NMLS# 1393787

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

3.5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

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See all 136,012 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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