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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,976

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,492
4
36,090
3
5,989
2
1,843
1
1,562

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Showing all 7,069 Army service member home purchase loan reviews from Texas

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5 out of 5 Stars
Would Recommend

Danielle Martinez did an awesome job working my loan process. She was very knowledgeable and understanding; no matter what happened.

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Jenny Kolan

NMLS# 1861612

5 out of 5 Stars
Would Recommend

Very helpful and I enjoyed working with them. Thanks for everything!!

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

They made everything easy and understandable

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
Photo submission from Curtavius R.

Thank you for everything and we absolutely love our new home and can't wait to spend years in it

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Everything was so easy and quick to do. All questions or concerns were addressed in a timely manner.

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Helton

NMLS# 1493035

5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Awesome company who definitely know how to and care for veteran's lending needs! Very professional organization who I would recommend to any veteran looking to finance a home.

Senior Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

3 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Eli Ahn

NMLS# 1864503

4.5 out of 5 Stars
Would Recommend
Photo submission from Kerry S.

The process is simple but thorough. The loan team does a really good job with keeping you informed on all necessary steps in the process.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

VU made the home buying process so smooth for a first time home buyer. They knew everything about VA loans and made my wife and I very comfortable with the whole process.

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Easier process than I thought.

Loan Officer: Greg Heins

NMLS# 1862552

1.5 out of 5 Stars

Took me through the ringer and I lost confidence in VHULs ability to actually close the loan. Finally closed almost 1 month after the contract date.

Response from Veterans United

Hi Ron, thank you for sharing this feedback with our team. We understand that it can be difficult when unexpected things happen, and we respect the amount of work that went into completing the process. It was an honor to work with you and we are glad that you have your new place to call home. Our team will research the events and look for ways we may improve the process for the future.

5 out of 5 Stars
Would Recommend

Rett and Caytlyn worked very hard to get me into my new home

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

My experience was incredibly easy, any questions or concerns were immediately addressed and I never felt uncomfortable through the process. My loan team made every step of the loan process a breeze.

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

The whole process was so much easier than expected. The web portal was very user friendly and every member of our loan team was exceptional and very good with communication.

Loan Officer: Nick Littrell

NMLS# 1313019

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Our loan office Nicole Viar could not have been any better than what she was. She was hands on without being pushy or intrusive, but she was always right there.

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend
Photo submission from Johann G.

Extremely accommodating. I needed a certain closing date and this team made sure everything was taken care. They communicated to me what was needed and were always friendly and professional. I would absolutely recommend for any veterans who want to buy a home.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

All Veterans United personnel were very helpful and attentive.

Loan Officer: Joel Grisamore

NMLS# 1374341

3 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience a pleasure!

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

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See all 175,976 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.