Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.
We were Looking to purchase a house and initiate the home buying process and Veterans United was there for us. Having come through four deployments and many moves, plus three kids still in college, Dylan and Paul were able to guide us through a few hurdles and close early on our San Antonio home. Not a small feat!
Great lender will be with you all the way through and ready to answer any questions.
Veteran's United needs a mobile app. It is nice that your page is at least formatted well for mobile use, but an app would be so very nice. Everything else was great!
Veterans United was exceptional throughout the home buying experience, they guided us through each step of the home buying process and made the process a pleasant experience.
The BEST experience, I could not have imagined how easy Veterans United made the home purchasing process. Outstanding service.
Everyone at Veterans United was always professional and courteous. They were always willing to go the extra mile to make sure that we were taking care of.
Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.
I found Veterans United Home Loans to be very concerned with my needs however I would recommend you use your real estate agent as a thermometer on which loan officer to use. Just saying.
If someone is unsure where go, let me strongly recommend Veterans United as an awesome venue to go through. They are professional, courteous, and prompt. They made an otherwise stressful situation as easy and comfortable as possible and made every effort to get the job done in the best interest of our situation. Simply the best!
Home buying made easy for veterans great service made easy!
This is a great service with wonderfule people both at this end and from Veterans United Home loans. I would recoment them highly to anyone I find about, who wants to buy a home and use their VA benefit to do so. Thank you !!!
If your a veteran and are looking for a mortgage company I encourage you to look no further than Veterans United.
Veterans United made my home buying experience so easy and honestly stress free.
Every aspect of your home buying experience can be done from your own home and I couldn’t have asked for a better loan officer.
Take it from a person that stresses out for any reason, Veterans United is the company your looking for!!!
Shannon and her team work really hard and we were able to get the house we wanted.
Robert and Edith Younce, Roxton, Texas.
My experience with Veterans United was a very positive. Initially, my credit score was a few points shy to be preaqualified. However, the Veterans United Staff kept me from being discouraged and explained that there were reaources in place (Lighthouse Program) to assist in getting my credit score needed for pre qualification and preapproval. My credit specialist Scott was very knowledgeable and put together a strategic plan for me to stick to in order to get the desired results. I took about two months to get where I needed to be but we made it.
Our loan team was fantastic. They were prompt and courteous with responses to the millions of questions we had. The whole process, from start to close, was very simple and straight forward. Everyone says buying a home is stressful, Veteran's United and our loan team made it easy and uncomplicated. During our process, we had a death in the family. Matt and Derick were kind and genuinely kind and empathetic. We really are glad we chose Veteran's United for our home loan.
I believe my loan them did a good job facilitating my loan despite the many delays.
