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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,581

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 16,353 Army service member reviews from Texas

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5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Veterans United really helped make it possible for us to get a house. I’m a homeowner at the age of 21yo. As a veteran, I would highly recommend going through Veterans United to get a house. Even if you’re credit is not the best, they will guide you every step of the way.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

I just want to say a big thank you to the whole team! Everyone was extremely helpful, informative, and personable! You guys rock!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend

Kenny and Jamey made this whole process painless. Both kept us informed and kept the wheels moving forward.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Couldn’t have asked for things to go any smoother!
Team went WELL ABOVE and beyond. This was my third home purchase and 50 times more seamless and smooth. Thank you all so very very much. God bless

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Overall a great experience!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

Overall between Shay, Danielle and Brittany I had an amazing home buying experience, it's always a stressful process but all together they made sure to not only hold my hand and walk me through everything, but they also handled all the issues with such grace and compassion, it's been a great experience.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

Awesome service and helpful no matter the time of day. Any questions we had Merrie was available 24/7 and when i say 24/7 some nights I would call her and wake her up and she would help.

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend
Photo submission from Billy R.

Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

Josh was awesome. Hands down to a great help and always available to walk me through any issues I need.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

0.5 out of 5 Stars

I have already made a formal complaint.

Response from Veterans United

Phillip, it is important for us to incorporate customer feedback whenever possible to improve our service. We are actively researching to determine where communication became a miscommunication and how to best support our consumers regrading how fees are being allocated. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Thank you for taking the time to share this information with our team.

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

The whole experience was great with our team! When we asked questions or had concerns, they made us feel comfortable making sure we understood their answers. It was less stressful knowing they were there guiding us along the way. Everyone we talked to had good spirit and great customer service. Each person was authentic in their own way which we loved. Not one second, we ever felt like we were being rushed or pushed into anything we did not want to do. Thank you everyone for an amazing experience.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

3.5 out of 5 Stars
Would Recommend
headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend

Thank you all ,I'm enjoying the house.

headshot image of Katie Tinker

Loan Officer: Katie Tinker

NMLS# 2423202

5 out of 5 Stars
Would Recommend
Photo submission from Brett E.

Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

I would so recommend Veterans United to anyone seeking a home loan. From first contact to final closing; the entire team were second to none.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Very satisfying to have worked with Veterans United.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Love working with Veterans United really get the feel the care about the veteran

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

More Reviews

See all 383,581 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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