Veterans United really helped make it possible for us to get a house. I’m a homeowner at the age of 21yo. As a veteran, I would highly recommend going through Veterans United to get a house. Even if you’re credit is not the best, they will guide you every step of the way.
I just want to say a big thank you to the whole team! Everyone was extremely helpful, informative, and personable! You guys rock!
Kenny and Jamey made this whole process painless. Both kept us informed and kept the wheels moving forward.
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
Couldn’t have asked for things to go any smoother!
Team went WELL ABOVE and beyond. This was my third home purchase and 50 times more seamless and smooth. Thank you all so very very much. God bless
Overall a great experience!
Overall between Shay, Danielle and Brittany I had an amazing home buying experience, it's always a stressful process but all together they made sure to not only hold my hand and walk me through everything, but they also handled all the issues with such grace and compassion, it's been a great experience.
Awesome service and helpful no matter the time of day. Any questions we had Merrie was available 24/7 and when i say 24/7 some nights I would call her and wake her up and she would help.
Josh was awesome. Hands down to a great help and always available to walk me through any issues I need.
I have already made a formal complaint.
Response from Veterans United
Phillip, it is important for us to incorporate customer feedback whenever possible to improve our service. We are actively researching to determine where communication became a miscommunication and how to best support our consumers regrading how fees are being allocated. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Thank you for taking the time to share this information with our team.
The whole experience was great with our team! When we asked questions or had concerns, they made us feel comfortable making sure we understood their answers. It was less stressful knowing they were there guiding us along the way. Everyone we talked to had good spirit and great customer service. Each person was authentic in their own way which we loved. Not one second, we ever felt like we were being rushed or pushed into anything we did not want to do. Thank you everyone for an amazing experience.
Thank you all ,I'm enjoying the house.
I would so recommend Veterans United to anyone seeking a home loan. From first contact to final closing; the entire team were second to none.
Very satisfying to have worked with Veterans United.
Love working with Veterans United really get the feel the care about the veteran