My veterans united really exceeded my expectations and made my home buying experience a great one
Veteran's United, and with Ben Rutledge and his team, Made this whole process very very straightforward and even simple, with the integrated and streamlined online options on their site, putting everything in one place and easily managable from my computer at any time, and continuing to provide my family and I everything I needed to make informed decisions at every stage of the process with no strain or confusion at any point, despite little to nothing about this beforehand. I had the very real sense of Veteran's United working to our benefit above all else, and I intend to continue working with them wherever possible, going forward, and gladly.
This experience buying a home thru veterans united was the most pleasant experience and easiest of all the homes I have purchased.
Ryan and Kelly were great and were very proactive in their communication with us! They got us to the funding table and helped us navigate the loan process while awaiting an atypical difficult probate situation. We definitely recommend.
I have used them before and they exceeded my expectations more than the first time.
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
It has been about 24 hours since my purchase. It still has not yet sunk in. Truly grateful to have an excellent staff working alongside of me to achieve my home buying goal.
Thank you to my entire team always until the last minute they were always available to answer any concerns I had. Again thank you so much for the outstanding customer service
It was really easy working with Heather and Nina. They are truly the Shaq and Kobe of their field
My parents are very pleased with the overall experience and we thank Veterans United for their great service.
Happy with ending result!
Amy McCauly was not asked about in this review for some reason, but she was next in line right after Charlie. Going above and beyond, getting what needed to be done, done. Great people, turned my negative experience into not so negative.
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
My home buying process with Veterans United was excellent. I wanted to find a company I could trust with this process and Joseph and his team delivered on every level.
My experience with this group is one of the best things to happen to me in a long while!!
This is my 4th lender and this experience has been the worse. As a military lender I would expect VU to be a lot more on top of things and professional. The whole process was chaos and very stressful. A lot was done wrong and I was told “sorry” more than 6 times. They also told me congratulations 3 times for final closing but needed more documents or needed me to resend something. Once everything was finally done with and closed then 2 weeks later kept receiving letters from another lender stating they are now my lender. I ignored it since there is so much scamming going on then almost a month later I called them I received a call from them (PENNYMAC) stating they’re now my lender. I didn’t get a call from VU almost a month after the transition since I wanted to see how long it would take for them to let me know. Once I got that call it wasn’t to tell me about the switch but to send the first payment. The chaos continues but what I’ve already experienced from PENNYMAC already is that won’t happen. Best service I got out of VU was the gift they give when closed
Veterans United was fast, efficient, and professional service. They are the best.
Amy was great as well
meow :)
The Veterans United team was fantastic. They were easy to work with and secured us a great deal. I would recommend them to anyone.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Would like to make overall reciew in 2 weeks
About 5 months ago I embarked on the exciting journey of purchasing my first home, and I am incredibly grateful to have had the support of Veterans United Home Loans. From the initial consultation to the moment I received the keys to my new home, the team at Veterans United demonstrated unparalleled professionalism, expertise, and dedication to making my dream of homeownership a reality. As a first-time homebuyer, I had many questions and uncertainties, but my loan officer and their team patiently guided me through the entire process, offering clear explanations and valuable insights along the way. The convenience and efficiency of Veterans United online tools further enhanced my experience. From uploading documents to tracking progress, their digital platform made managing the paperwork and logistics of buying a home a breeze, saving me valuable time and effort. I am now the proud owner of my first home. I cannot recommend them highly enough to anyone in search of a trustworthy and supportive partner on their homeownership journey. 10/10 highly recommend 🙏🏼
