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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,890

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,685
4
34,304
3
5,678
2
1,755
1
1,468

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Showing all 731 Air Force service member reviews from Virginia

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5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

The experience with Veterans United was fantastic! We closed in 38 days! Nick, one of Clint's Loan Team members, kept in constant contact with us letting us know next steps. If we had a question, it was answered quickly. Even though we did this all over the phone and internet, which can seem alienating, the Team was so friendly and they demystified the VA loan process that it felt like we were working through this process with good friends who had your back. The Veterans United Team was exceptional! With Clint’s Team, if you are doing all that you are supposed to do but can’t get your loan through to closing, you picked the wrong house for a VA Loan or you are working with a realtor(s) that do not understand the VA Loan process.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Veterans United ranks highest of the several lenders I’ve used in the past ten years. They are responsive, thorough, and made our home buying experience very easy.

Loan Officer: Ross Pierson

NMLS# 120837

4.5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

VUHL took care of all paperwork and researched all issues. Outstanding service.

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend
Photo submission from Prince H.

If you're uncertain about your home buying potential I strongly recommend contacting Veterans United. They not only helped me overcome unforeseen obstacles, they immediately helped me identify and execute achievable solutions. Clearly took the fear out of home buying!

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

We have never experienced such a straight-forward and easy process as we did with Veterans United. We went from pre-approval to closing in less than 30 days! Every veteran looking for a VA loan needs to know about Veterans United -- the best mortgage experience we have ever had!

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

the place to go for the best rates on VA loans, a full percentage point less than the "other guy"

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

Thank you so much! After 20 yrs of service and moving around everywhere, we couldnt have gotten this wonderful home worry-free if not for you guys at VU.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

United Veterans staff were very responsive, professionals and helpful. It was a great experience and I highly recommend United Veterans for potential veteran home buyers.

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Veterans United is the ultimate lending source for Veterans. Extremely open and upfront, your team has your best interests in mind AT ALL TIMES. Superior customer service is what its all about!!!! We are proud to call VU our preferred lender...

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

4 out of 5 Stars
Would Recommend

Overall, even with a hiccup through the process, I would use VU again. Your ease of uploading documents and communication through your app was above par. I have never had such an easy time uolading documents and being able to keep have instant status updates daily.

Loan Officer: Jennifer Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Veterans United provided stellar service during our home buying experience. Our real estate agent was also impressed with VU's performance.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

The Veterans United Home Loan Team was amazing! Kudos!

Loan Officer: James Walrod

NMLS# 260324

2.5 out of 5 Stars

Bad experience.

Response from Veterans United

Hi Roger. We're sorry to hear you didn't enjoy your home buying experience. Please contact our dedicated Client Advocate team to discuss your experience. We want to continually raise our bar and provide the best experience for our Veterans.

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I can't say enough about my experience with Veterans United. They offered the lowest rates while processing my loan with first-class customer service!!!

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

I would definitely recommend.

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

My overall experience with Shane and Addie was outstanding. I am thankful for the hard work.

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
Would Recommend

The VA home-buyers program is a top-notch program that all Veterans should take advantage of these awesome benefits. Not having to put a down-payment; deal with Mortgage Insurance, and getting a very competitive interest rate is paramount to obtaining your dream home.

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United to navigate you through your VA mortgage process. Craig and his team are very knowledgeable, professional, and courteous. They provided me with the necessary information about what options i had and let me process this at my own pace without any pressure.

Loan Officer: Craig Brumfield

NMLS# 857001

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See all 164,890 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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