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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

156,106

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Showing all 2,276 Army service member reviews from Virginia

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5 out of 5 Stars
Would Recommend

I was intimidated by the entire process initially but once I met Nate I felt immediately relieved. This was only followed up by Jim and between the 2 of them they made this entire process so great. I can’t believe it was that easy !

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Was very excited about this process. After doing our homework on your company we found this process to be as expected!! Professional, courteous and doing the there best for Veterans.. Even when there were hiccups they were right on top of it all, ensuring everything was done well and correct

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
Photo submission from Michael H.

I Just wanted to say "Thank You" to Garrett, his team and the entire staff at Veterans United for making this a dream come true! The entire staff was friendly, courteous and very professional. I will definitely recommend you to anyone that I know who is looking to buy a home!

Sr. Production Lead: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

I had an amazing experience with Veterans United! They helped me purchase our home and assisted and guided us through the process. My loan officer Ashton Zeigler was nothing but amazing and very professional and personable. I would recommend and refer Veterans United to my fellow veterans and want all veterans to have a great experience like i had. I give Veterans United 10 out of 10!!!

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Veterans United was really easy to work with. They assisted me in everyway with my homebuying needs. Would definitely recommend.

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Alright, it's plan and simple, if you are a veteran there is only one place to go to buy a home, Veterans United. The process is so easy, and the videos on their site will walk you through everything. I never thought I could do this by myself, but I'm writing this in my new house that is ALL MINE! If there are an veterans out there that happens to come across this comment, give them a call it's free, and you will be amazed at what they can do for you. So, give them a chance. Thanks to everyone, and God bless all my fellow veterans!

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Mikala Simons

NMLS# 1572974

4 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

The folks at Veterans United are an EXCELLENT choice for our veteran family that are looking to pursue the “ American Dream”. I found them to be very knowledgeable about their profession, and always available to answer any concerns or questions I had. Never was I left in the dark during the process. Marie Houchen’s team we’re on the ball from the word GO! I HIGHLY recommend her and this company if you’re looking to get that DREAM HOME. Great follow through after the deal was done.

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
Photo submission from Allan C.

Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Veterans United makes the home buying process easy and worry free! The process is streamlined with an online portal that groups everything you need in one location.

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

It was great working with VU, the process was streamlined and using the online website to upload documents made it easier to get information in a timely manner. We had a time of professionals devoted to answering questions and informing us on what we needed to do next.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

We've worked with VU twice now and we have not been disappointed. John Parker is an exceptional loan specialist (having done so many of them!), down to earth, and easy to work with. I highly recommend VU for all of your VA home buying needs!

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

I would just like to think everyone at Veterans United who assisted me in taking this next big step in my life. Happy 4th!

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Buying my first home was scary and exciting at the same time. My loan specialist Courtney Jones did an amazing job helping every step of the way as well as my realtor Lakisha Brown. When I had questions about anything they were there to answer and put me at ease. I want to thank them for everything they did for my family because I am now a home owner yay.Aeishya S

Loan Officer: Courtney Jones

NMLS# 1483086

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

If you are a veteran you really need to give Veterans United a chance to help you get the home of your dreams! They make the house buying process extremely easy and they walk you through every step. I wish I would have come to them sooner. My family is very happy to have found the home of our dreams, all with the help of Veterans United and the fantastic work of Mike Mange and his entire team!

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
Photo submission from Rhonda M.

I found the home buying experience with Veterans United to be very simple. When I had questions they were answered immediately. The market for the home that I purchased was very competitive and required prompt action to make it happen. They were right here every step of the way. I also found their interest rates to be competitive.

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United to any veteran looking to purchase or refinance. They truly care about each client!

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

First time home buyer here, the process was incredibly smooth because of Veterans United. The Hub was very streamlined and offered an abundance of information. Our loan team was knowledgeable, available, and always courteous.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Can't recommend Veterans United enough. As a first time homebuyer the people at VU were a joy to work with in that they always helped explain to me the process, and were very clear in instructions given to me. Can't imagine using anyone else in the future!

Loan Officer: Nick Littrell

NMLS# 1313019

4.5 out of 5 Stars
Would Recommend

Loan team provided excellent service to me in acquiring the mortgage loan. Thanks to all, very appreciated.

Loan Officer: Kyle Gardner

NMLS# 1203784

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See all 156,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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