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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

140,124

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,948
4
15,126
3
2,239
2
1,030
1
781

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Showing all 4,986 home purchase loan reviews from Virginia

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5 out of 5 Stars
Would Recommend

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Best home buying experience ever. Totally recommend this organization to veterans and people in need of some work with finances to enable a smooth experience in home loans and purchases.

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend
Photo submission from Allan C.

Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Understand that they are very hard driven in making your buy as smooth as possible with no rushing you. This was my first experience at buying a home and all my questions was answered to my satisfaction. I'm glad I worked with them and would give anyone who asks my opinion as to how satisfied I was.Thanks again for all the hard work you gave to me and my family.

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

4.5 out of 5 Stars
Would Recommend

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

We will absolutely be suggesting Veterans United to all of our military friends as the whole process from start to finish was great and we couldn't be happier!

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

There isn’t anything bad you can say about this team. Taylor and Natalie are two women who are spot on and are so easy to work with. They bring you into this experience like you’re family. They don’t hesitate to answer any questions you may have (even if it’s the same question you’ve asked before), and they care. You can’t say that about most companies these days and I can’t thank them enough. Taylor, Natalie, and Kara, thank you so much for this great experience and you ladies are the best. Y’all are the reason people like me fight for this country. You make dreams come true and bring joy to a home buying experience. I can’t wait to work with y’all again.

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Aaron is a great guy and during this experience I would interwct with him and his team like we were old friends. Thank you for the opportunity for working with such a talented and caring group of people.

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Working with Veterans United was a dream come true. My Loan Officer Kevin Warren were there with me from start to finish. He made the process so much easier for me, he made himself available day or night for me and my family. He told me what I had to do, and I got it done. Homebuying were made simple with Veterans United. Thanks for your endless help Kevin Warren. It's been a pleasure buying my home with you.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
Photo submission from Gregory A.

I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!

Loan Officer: Phil Stroessner

NMLS# 1092882

4 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

great job to get me through this with all the help I needed!! was always helpful and couteous! job well done and I thank you!!

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

The easiest process possible from people who completely understand that process.

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

I feel that when I contacted VU, they should have asked if I was working with an agent since my mother who is a real estate agent also military certified and she was the one who initiated the VU application. My mother handled the entire transaction (financial and part of real estate) and she did not make a big deal about a referral fee, however, the only reason this deal was able to close was because of her. My experience with VU was outstanding with the exception of the issue with the agent referral. By the way, she did disclose at the onset with VU that she is a Realtor and a General Contractor; she also informed the VU referral agent. Thank you VU and in the future all my referrals will first go through mom before sending over to VU.

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

So thankful I had such a great team, it made this process easy.

Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend
Photo submission from Charles L.

Overall I'm very impressed how everything is handle. The process is so stress free. Veterans United is outstanding.

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Everyone was fantastic and exceeded expectations

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

United has a team that is wiilling to assistin accompling your goals in becoming a home owner. Superior team.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Jim High

NMLS# 1434955

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See all 140,124 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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