Mallory‘s compassion and drive for taking care of her clients is a true gift. Mallory not only cares about her clients getting into the home that they desire, but who is on their team and taking care of them!
I had the most amazing, patient, & professional team!
My team members were: Justin(loan officer), Kacey(security system rep) Kaylyn(underwriter), Rashad(realtor), Shaniece(home buying concierge), and Tommy(car & home insurance agent).
All of these individuals worked diligently to ensure that I understood this process, step by step. I am forever grateful that the Lord placed all of these individuals on my house buying journey 🙏🏽🏠🛣️💯
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Overall a great job. However there were last minute requirements that were not brought to the table earlier that should have been. One is the requirement for a Nitrate test when a house is on a well water system.
This is my 5th home loan and it was by far the easiest one I've done! Although I think the portal could be improved upon in a couple ways, I spent far less time dealing with the administrative process of the loan than any of my previous other experiences. It was so smooth and easy that I can count on one hand the number of times I had to log on to upload or go through a lot of documentation. Only two things I can recommend to improve upon are (1) enable multiple file upload on the portal and (2) more frequent communications or reminders when things are needed.
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Wendy and her team were awesome!
James Walrod is great
Well I finally got my new home and I couldn’t have done it without Mr Shane Ward and his team. They were thorough and knowledgeable about this whole process, quick to answer all my questions and concerns, they would even check in with me when I least expect; just to ask if I have any questions, for that I appreciate and commend them for a job well done. Take a bow team SHANE. So guys do reach out to them and watch they work for you while you sleep.
WELL SATISFIED
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
The loan team was patience and the communication was awesome. Any time I had a question, they were responsive and quick.
Everything as mentioned looking forward to my welcome package T-shirt and coffee
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Great communication with everyone at veterans united. The app made it simple to accomplish everything required in the home buying process, and my loan officer Kevin Warren was always available for questions. They made the home buying process very easy for my wife and I.
We had a wonderful experience. Mike was very personable and educated us as well as working hard to get us what we needed. Thank you!
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
We could not have asked for a better experience. They treated us like people and not like an accountant. They 20 stars all day long!!
Very flexible, service was top notch. It took 34 days from loan request to closing on a house. Thank you VU!
Matt was awesome all the way around. Answered every time I called even weekends. He’s dedicated!
Such a fast and stress-free process with veterans united. We were able to close in less than 2 weeks. I would recommend them to everyone.
