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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
21,540 reviews
841 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 21,540 reviews from Virginia

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5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

We really appreciate all of your help and work through this process; we couldn't be happier and also super excited to get out of our apartment and into a home that still keeps us close to our current neighborhood. I'd especially like to thank the entire team of Dustin Johnson, Eileen Merchant and Blair Rael, they were all super in getting through this process and the collaboration with us, our agent and the seller were on spot. Thank you so much!!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

Joshua Hughes was the absolute best. Super professional and a good friend all in one. He went above and beyond the call of duty for me. The VA requires a lot from potential borrowers. Veterans United did a fantastic job at guiding me through it all . My hats off to Josh Hughes and the team.

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

Logan’s and his team did an Awsome job getting me to closing! My home is absolutely fabulous! Thank you, Veterans United for being faithful and true to the veterans of the United States may he go off to you for a job well done!!!

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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5 out of 5 Stars

Zach and his team were outstanding throughout the entire process! It went smoothly as it possibly could have. It was a pleasure working with each and every team member.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Great organization, very helpful and will work with you and for you

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Hands down the absolute best.

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars

Billy Chard is the best! He’s knowledgeable, easy to talk to , and always a pleasure . He made this experience as easy as possible . Thank you so much !

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

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Experience first-hand why 370,292 homeowners give us a perfect score!

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5 out of 5 Stars

We cannot thank Austin F. and his amazing team at Veterans United Home Loans enough for helping our family purchase our first home. From start to finish, the professionalism, dedication, and hard work they displayed were truly outstanding.Austin and his team went above and beyond, working long hours to ensure everything stayed on track and that we fully understood every step of the process. Their knowledge and expertise helped us save money while still getting the home we truly wanted for our family. No question ever went unanswered, and they always responded with patience, honesty, and clear communication.What could have been a stressful experience turned into a smooth and exciting journey because of how easy they were to work with. We are incredibly grateful for their support, guidance, and commitment throughout this entire process. If you are looking for a loan officer and team that genuinely care about their clients, we highly recommend Austin F. and the Veterans United team.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

4 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars

The Veterans United Team and Jason Bals were OUTSTANDING in ensuring I knew exactly what to expect and I what I needed to do.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

4 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

The process went extremely smoothly and quickly thanks to the great help by Laura and Brayden

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

The VU staff was beyond friendly, professional and stayed on top of everything through the entire process. Very quick and easy 30-day process from start to finish.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

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