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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
21,904 reviews
804 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 21,904 reviews from Virginia

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4.5 out of 5 Stars

Veterans United made the home buying experience easy, smooth and supportive, especially for me as a first time buyer. Many of the team members are knowledgeable, responsive , and helpful at explaining each step of the process.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Great team, great service! Made the process as easy as it could be.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Sarah was amazing. She was referred by my realtor and I am so grateful she was. She was consistent and communicative. She was able to explain things and make sure I was good during the whole process.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Alan was amazing to work with and was very communicative through the whole home buying process. Kaylyn was fantastic as well! They were a good team to have.

headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars

Hanna and Amanda were 10/10 in everything. Best experience ever!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

Buying a home can be stressful, but Veterans United made the process much easier. My loan team was responsive, knowledgeable, and kept me informed every step of the way. Even when our closing was delayed because the seller wasn’t ready to move out, they stayed on top of everything and worked hard to keep the loan on track. They answered all of my questions, explained the process clearly, and made sure we were prepared for closing. I truly appreciate their professionalism and would highly recommend Veterans United to anyone using a VA loan. A special thank you to Ryan and the entire Veterans United team for making our first home purchase a great experience.

headshot image of Ryan Chinnis

Loan Officer Team Lead: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

What a wonderful staff we worked with. Would recommend anybody with this group. Was on top of everything.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

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4 out of 5 Stars

Yall were friendly, Yall did better than veteran first

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars

The gift the team sent was so thoughtful to what we had shared our dream home would have and the experience and life we would have as a family with a small homestead. They gifted us so many amazing items for our new home always responded to my questions and even got us to close in less than 30 days.

headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

Working with my loan officer Mr Michael Jones was an absolute dream. As a first-time homebuyer, the process felt scary, but they explained every single term and option in plain English. They were always a quick text or call away and got me the closing table easily. I could not have done it without them!"

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Outstanding customer sevice throughout the entire process. Highly recommended..

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4.5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Veterans United are fantastic! Easy to work and communicate with. Professional and patient.

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

1.5 out of 5 Stars

Working with a lender who told us the wrong number to bring to closing and then needing an additional 10k to close, after we had already moved out, horrible. If my parents wouldn’t have been able to gift us 10k- we would have been in a hotel.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Jon and Kyle were excellent. They stayed in communication without being overbearing, were quick to respond to questions and requests, and made sure I was tracking all the things I needed to ensure an easy closing.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer Team Lead: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

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