The process was almost too long easy.
I would definitely recommend Veterans United, great service and good staffs. The only thing I don't really like they asked for things that don't even make sense. Things that don't even related to the loan in my opinion. There are couple things they are that are redundant. I didn't like the fact that they finished they verify sources of income and employment verify then they issue the pre-approval letter, later it took longer to close because they said "oh your employment history is not cleared yet". Other that, everything else was smooth.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
The team was amazing. They were friendly while maintaining professionalism. My husband and I are first time home owners and they explained things in detail, always available when I had questions, patient, and understanding. Any issue we had, they worked with us.
Veterans United is the best! Easy to work with, knowledgeable, professionals. Excellent communication and well organized. They really have your best interest at heart! I love working with Jeff and his team! Truly grateful for these individuals!
For the most part it was a great experience working with Veterans United. Celina and Lindsay were a great team and made sure that everything went smoothly. My one criticism is that the underwriters should ask for all the information up front not piecemeal or there should be at least some notification that they need new information. There were times when I thought I had everything in and then I would get a message from Lindsay saying there's been something in my VU to-do list for days. Other than that great!
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Working with Drew Dixon was hands down one of the best decisions we made throughout our home buying journey. From day one to closing, Drew demonstrated a level of professionalism, experience, and genuine care that is rare to find.He didn’t just process a loan—he led us through the entire experience with confidence, clarity, and intention. Every step of the way, he was proactive, communicative, and always made himself available to answer questions or provide guidance. No matter the situation, Drew approached it with a calm, solutions-driven mindset that instantly built trust.What truly sets Drew apart is his ability to combine expertise with heart. He understands that buying a home is more than just numbers—it’s a major life moment—and he treats it that way. His attention to detail, strategic thinking, and ability to navigate challenges behind the scenes made what could have been a stressful process feel smooth and controlled.Drew is not just great at what he does—he’s a leader. He has the mindset, communication skills, and vision to influence people and improve processes at a higher level. It’s clear he operates with both intellect and integrity, always prioritizing the best outcome for his clients.If you’re looking for someone who will go above and beyond, advocate for you, and deliver results with excellence—Drew Dixon is that person. I would recommend him 10 out of 10 times without hesitation.
This team is on point, quick, and aggressive with getting things done when you request or need something.
Amazing support. The team was always prompt and ready to answer all of my questions. They make the home buying process seamless.
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
The smoothest, painless experience in home buying I have ever had. Great team and communication. Prompt responses and genuine care from everyone.
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Corey and his team were amazing throughout the process! It was my first time buying a home and any question I had they answered with no hesitation and got back to me promptly. They made the experience smooth for me and I appreciate everyone one of them!
By far the best company to work with to get a mortgage. As a first time homebuyer, they basically held my hand all the way through the process they were fantastic. They helped me along the way with no problems at all. Highly recommended for anyone looking for a loan.
Robert was awesome to work with. He also helped out with my parents home loan. He is very patient and thorough. Highly recommend Robert. Thanks again.
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
Veterans United is an excellent company that truly cares about veterans and their best interest. Working with Blake and Grace was an awesome experience. Each one is truly dedicated, committed, and extremely knowledgeable professionals who provide first rated excellent customer service. You just know they care about you and it's genuine and sincere. Thank you Blake, Grace, and Veteran's United!
Veterans United made the process very straightforward.
My entire team was completely helpful.
