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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
21,619 reviews
750 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 21,619 reviews from Virginia

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5 out of 5 Stars

I would like to express our sincere appreciation to Wendy and the entire Veterans United Home Loans team for their outstanding service throughout our home loan process.From the beginning, Wendy was professional, knowledgeable, responsive, and reassuring. She helped guide us through each step, answered our questions clearly, and made sure we understood the process. What stood out the most was the urgency, teamwork, and dedication shown by everyone involved. The team worked incredibly fast while still making us feel supported and informed.Because of Wendy’s leadership and the team’s efficiency, our loan approval moved forward quickly and smoothly, even under a very tight timeline. We are truly grateful for the hard work, communication, and commitment that helped us reach the closing table.We highly recommend Wendy and the Veterans United team. They provided excellent service, treated us with care, and made this home buying experience a very positive one. Thank you again for helping us purchase our new home.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Chris was outstanding to work with! Thank you again

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Second time going through Veterans United. They make the process simple and working with Aaron Madrid the second time was just as pleasant as the first. Very helpful and knowledgeable and I'd use them again...

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Everyone there was so sweet and helpful. They made the process less stressful and easy to handle.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

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5 out of 5 Stars

The process was very smooth. Rob Hegstrom was attentive to every detail. I would recommend VU, and Rob to anyone looking for a quality VA loan completion.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4 out of 5 Stars
headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

4.5 out of 5 Stars

Our team was responsive throughout the process, and did a good job explaining all the details involved and gave us good advice.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

This was the most amazing experience for my first time buying a home.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Everything was great. Julie was a fantastic point person to work with. She actually answered my questions over a year ago when I was still just looking into the loan process and would intermittently check on me until I was ready to buy. Her being kind and responsive when I was just looking for information is why I came to veterans united first when I was acutely ready ti buy. Ali and her did a great job going through the process and honestly made it very easy.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

This is the second home I
Have purchased leveraging Jeff's expertise.
He's a true professional, problem solver and excellent communicator that understands the importance of closing the deal!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

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Experience first-hand why 371,577 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

John Parker is a fantastic loan officer and advisor. This is the second home we have purchased with Veterans United and John and we continue to be impressed and grateful for the professionalism and personal touch. I highly recommend reaching out to John directly if you have any questions regarding home buying and leveraging your VA benefits. 10/10 experience!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

This was an amazing experience. As a first time home buyer, the process can be stressful and a great unknown. The entire team did a great job with communication and helpful information.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

4.5 out of 5 Stars

James Walrod and his team were outstanding! They were knowledgeable and conscientious. They took a potentially stressful process and made it smooth and efficient. The client portal was extremely helpful.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Veterans United Organization was very professional and I would recommend them to others. I know personally, my sister was instrumental in the process with my home buying experience and she had nice things to say about Veterans United herself as well. I am proud to be a Veteran I served for twenty four years. Taking care of soldiers is what I did and taking care of me is what Veterans United has done so far. Thank you all for your service and commitment.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

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