The service, follow up, knowledge and support was more than I ever expected during this process!
Even when things are quiet and you're wondering what's happening, they're working hard behind the scenes making things easy for you. Just know that the quieter things are, the more that's getting done. Great company to deal with and ready to work through any complicated issues for a great experience.
Veterans united made my refinance very easy . They were on top of things very professional great service.
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Jackson and his team were phenomenal from start to finish. They were there immediately with any questions we had, and hustled to get everything done on a short notice when we were finally able to close. No unnecessary waiting or lags, and constant communication. Would recommend them to anyone, especially first time buyers like we were.
Brian Nelson is quite simply one of the best. I worked with Brian for over a year on the house front, and he is the perfect professional. Brian was able to talk me through the rates process, as well as pre-close/bidding considerations. I would recommend any vet reach out to Brian, to at least start their home journey.Semper Fi from Virginia! Connor
Everything went smoothly and all of my concerns were addressed quickly.
Excellent team! Helped my family and I seamlessly acquire a new home! God Bless
Kevin and his team at Veterans United made a stressful process so much easier. Life got hectic on my end during the loan process, and there were stretches where I wasn’t the most responsive — but Kevin and his team were patient and never made me feel rushed or judged for it. Whenever I did reach out, no matter how big or small the question, Kevin was quick to respond and took the time to actually explain things, which eased a lot of the anxiety I had going into a VA loan for the first time. I was referred to him and it’s easy to see why — he’s the kind of loan officer you want in your corner. Highly recommend.
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We recently completed our mortgage with Veterans United and had an overall positive experience. Our loan officer, Brice, was communicative, professional, and pleasant to work with. He kept the process moving, advocated for better pricing, had everything ready about a week before closing, and even sent us a thoughtful housewarming gift.My only concern was that we had to present competing estimates twice before receiving their best rate and closing costs. First Meridian Mortgage offered the lowest rate, but Brice had already done most of the work and fought to improve our terms, so we stayed with Veterans United. I would recommend them, but veterans should obtain several official loan estimates beyond Navy Federal and USAA and compare rates, fees, points, and lender credits before committing. Brice’s service and rapport ultimately saved the deal.
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
Seamless Home Buying Experience. Working with this team during my home purchase was a fantastic experience.
The whole crew made my first home buying experience wonderful and painless. Explained everything I asked and walked me through step by step. Great communication from everyone. I couldn’t be more happy with my selection.


