Real estate is a 7-day-a-week operation. Your agents should be available every day of the week. And they should forecast timelines to help manage expectations. If there's a holiday weekend coming up, lean into it and provide some info on the plan. Especially if a closing date is set for the first day after a holiday. Supervise less experienced agents and provide some assurances to clients/customers that someone is indeed providing oversight.
I am a USMC Vet. Veterans United treated me with respect and helped me throughout the loan process. From my loan officer to my concierge to my agent, a super team!
Be prepared for a lot of steps... and remember to be patient. A lot of things about the process may not make sense, but once you reach the end you'll be able to see what those were about. Check your email often - throughout the day - and respond to things from them as quickly as you can to help keep everything running as smoothly as possible.Don't go crazy buying stuff for the new house until AFTER you've closed and gotten everything connected, hooked up and paid for - the power, water, etc. Remember, things can fall through on you until after everything is signed at closing.
Casey and his team took great care of me through this intense process! Not only did they answer all my question promptly they also would check in with me to make sure i understood the entire process!
The reasons cited above need immediate action and correction. I am happy with where I am not, but could not believe the thing I was warned of happened to me as well. It seems that it must be a trend and we are not the only two people to have this happen.
All around excellent!
Veterans United has an extremely organized online structure and experienced loan teams that makes home buying a breeze. Throughout the process, you have resource links, document downloads and video explanations of each step, access to your entire home loan team, and a convenient "to-do" list that always keeps you updated with tasks so that everyone is on the same page in order to close successfully. Everything is fully explained so being overwhelmed as a first-time home-buyer is a thing of the past thanks to Veterans United!
Overall, the processed worked because im in a home, but the stress of this move, plus buying a house was awful and when i tell people everything that happened most of their jaws drop. Even people that have used veterans united before.
Response from Veterans United
Leonard, Thank you for this feedback. A member of our Client Advocate Team is available for additional details. We understand how the home buying process can get stressful, especially with a stressful move. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. We are thrilled to hear that you have purchased the home and are settling in now. We thank you for your service and thank you for choosing Veterans United.
We also want to thank all those that were apart of the team that assisted us from the very beginning. We could have not made it with out your help. Thank you Veteran United.
I went with Veterans United due to the outstanding reviews I read online, and I couldn't be happier. They helped us close at warp speed due to my impending activation, saving us from being homeless. I can't thank them enough.
A group of people that care about Veterans and their families! The VA home loan is a great benefit to our countries Veterans, and Veterans United can help walk you through the process of using your earned benefit. Veterans United is second to none when choosing a loan company, getting a VA home loan, and using the benefits we veterans deserve.
I appreciate the help and questions were answered through the process
No veteran can go wrong with VU. Wonderful people who explain the home buying process in detail and guide you every step of the way.
I would recommend Veterans United to any Veteran looking for a home loan. I really felt that they were taking care of my family and I throughout the process.
Look folks, it does not get simpler then this. Veterans United is there for us and they are amazing. Do not waste your time with other companies for your real estate transaction.
This team was available and easy to reach. The to do lists on line were easily accessed and up to date. Made documents for loan easy to load and sign. Job well done!
We did our first home loan n by using online mortgage search tools, but this experience was significantly less stressful than the first time around. We highly recommend VeteransUnited.