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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,140

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 6,226 Navy service member reviews from Virginia

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5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend

Smooth process. The team followed up with me often, kept me on track through the process. I will recommend VU to my friends and family.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
Photo submission from Mark L.

When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend

The team was amazing and we are so thankful for them.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Incredibly helpful team. Homebuying process was seamless on the loan side.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4.5 out of 5 Stars
Would Recommend

Nothing further to add. Keep up the hard work and thanks again for taking care of me and my family with regards to this process.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

I can write a book about this process! But what I truly admire is that from the start, they calmed me! And made me feel like I was not alone and that I deserved this! That made me feel better than anything because I was feeling like my finances, divorce and bankruptcy would almost surely hinder the process! Torie Smith is professional! Determined and just a wonderful human! And definitely someone you want covering down for you! When I tell you Torie took care of me! I am not understating! Many many calls to fix a financial issue that could have hindered everything! Countless hours spent making sure my file was without any errors and underwriting would be good! I am so forever grateful for this woman! If ever I need a mortgage company! There is no doubt that I’m coming back to this company! And I hope this wonderful human is still there’ she is without a doubt! Smart! Energetic! Professional! Wise! Aggressive when it is absolutely needed and just has the best intentions, the best outlook and the best heart and soul anyway could ask for! I just love these people and it was gods will that I found them! Thank you all from the bottom of my heart and soul! If you read this! Know that it is all sincere and you are lucky to have them handling and helping you. It was my honor and even after getting my home! I miss them 😌

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

The entire process was great! The utilization of the app helps by giving a "To-do list" creating a user friendly tool. This team went above my expectations!

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
Photo submission from Teresa A.

Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

If I had known it was this easy, I never would have rented. Ever.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

Andy Miller is the absolute best. Thank you for all you did to get us in our home we couldn't have chosen a better company or loan officer. You're the BEST. Excellent communication fabulous at returning calls so totally satisfied with absolutely everything...We are glad to be a part of the family. Thanks again

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

My home loan team is THE BEST! I heard horror stories about buying a home, thus is my 1st home and my team helped me every step of the way. The calmed my worries. Simply the best. My fur baby even received a gift. Thank you so much for All that you do

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Process was very easy and made everything less stressful.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

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4.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
Photo submission from Jendayi S.

This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Allen Spencer

Loan Officer: Allen Spencer

NMLS# 2228660

More Reviews

See all 381,140 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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