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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,756

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,624
4
11,914
3
1,814
2
804
1
600

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Showing all 1,232 Navy service member home purchase loan reviews from Virginia

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5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

4 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
Joshua Sweet

Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

overall great service with making sure everything was ready for closing. Veterans United was very organized and always sent emails or called every few days to update me on anything updates or changes to the loan.

Loan Officer: Alex Brown

NMLS# 245587

4 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

4 out of 5 Stars
Would Recommend

I wish there was more contact with me during the process. Called a few time with loan coordinator, and never called back or answered the phone. When I did get something, it was only by email. That was not helpful on the day of closing and trying to find out the cash needed to close.

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

4 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

From beginning to end the communication and team were awesome!

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Thanks, good job.

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Veterans United was extremely helpful during my home buying experience. The agents were always kind and knowledgeable about the home buying process.

Loan Officer: Joey Ortega

NMLS# 1464861

5 out of 5 Stars
Would Recommend

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Smooth and easy process!

Branch Manager: Aaron Giarrana

NMLS# 266225

3 out of 5 Stars
Would Recommend

Need to get rid of the mileage limitations. That is decided on by the bank not the VA. The VA only determined reasonable distance from work not an exact number amount.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Everyone I had the pleasure of working with was very diligent and responsive to any question or concern. Their response time to my many questions was extreamly rapid!

Loan Officer: Michael Pitts

NMLS# 583598

4 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

It was a bit challenging signing documents while stationed in Italy. Not that it is anyone's fault in particular but had I known this I might have made the trip to sign final paperwork. Maybe just something to recommend to your future customers.

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Great service

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Veterans United made my first home loan so easy. Between the website and being able to easily upload documents to my loan officer things just were so convenient.

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

4.5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

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See all 103,756 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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