Portal was user friendly and easy to work with. Loan specialists very tentative. We also really appreciated the gesture of the card and gift.
Veterans United was on top of things from the beginning, starting with the lighthouse program through the entire process.
After this entire process as a first time home buyer at the age of 35. I thought it was extremely stressful especially for my specific purchase which was unique. I don't preach the veteran status very much at all. But the $3,600 VA shouldnt be there. I believe as a veteran you earned the right of a VA home loan and the program shouldn't be looking for money again from the veteran. I paid for it with my service and my money that first year.Also the closing costs total was over 14k dollars. That's a lot of money . I don't know if that's standard around the country or with a VA loan but that is just not right in my mind. But I will say this. I was a little unique and early for my time because I had just rebuilt my credit score and veterans united and Joey got me into my house when I probably would have had to wait another 6 months to a year. And he worked dam hard for me. There was some communication break downs in my process, but I can't say for sure where to point the finger. Again Joey gave it to me straight and the lighting house program helped me for 8 months to clear my credit report to all me to put a offer on a house and then buy it.
Nick Intrieri was extremely timely and provided consistent updates throughout the whole process. He also provided detailed information about the loan and loan process that allowed me to feel comfortable that I was in great hands. Nick made my first home buying experience go so much more smoothly than I anticipated.
Very helpful and friendly.
Ashley was helpful, timely and knowledgeable
My wife and I are very pleased with V U. It took us less than three months from our initial inquiry to closing. We had less than perfect credit, we were referred to their lighthouse division and were able to take care of some problems really quickl