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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

172,473

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,688
4
35,532
3
5,894
2
1,823
1
1,536

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Showing all 378 Marine Corps service member reviews from Washington

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5 out of 5 Stars
Would Recommend

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
Photo submission from Christopher S.

Veterans United made our home buying experience as painless as possible! I have heard horror stories from people who have used other financial institutions and was expecting at least a little bit of push-back, but there was none! Thank you to everyone who helped my wife and I get into our first home!

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

0.5 out of 5 Stars

Poor communication, failed timing despite months of advanced planning and knowledge, didn’t seem to care, we felt completely forgotten about and at the bottom of Veteran’s United priority list, we wasted money on a uhaul and movers due to not moving on the date we were given. WE had to call escrow and title companies for information VU failed to give us. Will never go through VU in the future.

Response from Veterans United

Thank you for sharing this information Kolton. It sounds like we definitely have some areas in which we could have done a better job. Our Client Advocate team would like to hear more about your home purchase experience if you would like to share. We want to provide high quality customer service for all our Veterans and will continue to make this a priority going forward.

5 out of 5 Stars
Would Recommend

If you are a veteran, it’s a no-brainer to use Veterans United for your loan. They specialize in VA Loans and try and get you the best loan.

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Our third time using Veterans United. We will always use Veterans United because we can always trust them to handle our home loan! They always find us the best rates and we will continue to use veterans United!

Loan Officer: Bobby Moss

NMLS# 1125754

4 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

3.5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Veterans United is an outstanding company. Our loan officers were efficient, knowledgeable and helped us meet our goals!! Would definitely recommend them to everyone!!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

I love Veterans United for their fair and honest help to put me in great home quickly and easily. I highly recommend my loan specialist Ella Owens she is the best of the best.

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Veteran's United above all the other Home Loan specialists is effective and highly organized with a no-nonsense approach that cuts through all the complexities.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Our entire home buying experience with Veterans United was awesome! My husband and I both felt like we were taken good care, and that our loan team had our best interest in mind. This was our first home purchase, and the Veterans United team really helped in taking away some of the fear that comes along with a large financial undertaking. Five stars!

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Such a nice company. Very respectful

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

2.5 out of 5 Stars
Would Recommend

The initial offering went very well. All my questions were answered quickly. Once I gave all my information there was a significant period of time where I didn’t hear anything. I had to send one or two emails asking if I was still on track in order to get any update on my status. Then it was rush rush rush at the end.

Response from Veterans United

Thank you for your feedback Mark. We depend on this type of information to help us improve our service. There are times during the loan process where there's very little for a Veteran to do, as the loan team is working with many other parties to collect needed information. Our Client Advocate team will review your loan to look for opportunities to improve.

5 out of 5 Stars
Would Recommend

This is the 2nd home we have purchased with Ian being our loan officer. He is amazing and very attentive. His staff worked extraordinary as well. Great job again!

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

We had been contemplating doing a refi but weren’t sure if we should go conventional or use my VA loan benefit. I found Veterans United on line and and submitted the requested information, thinking well we’ll see what happens. I was contacted by Greg Heins and the rest is history. If your looking to re-fi I highly recommend Veterans United!

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

I felt comfortable with VU. I will work with them again!

Loan Officer: Josh Stack

NMLS# 1368665

4.5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

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See all 172,473 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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