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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,986

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,500
4
36,092
3
5,989
2
1,843
1
1,562

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Showing all 1,066 Navy service member reviews from Washington

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5 out of 5 Stars
Would Recommend

My application process was fast and extremely easy. The team that veterans united supplies for me and my wife worked diligently and coordinated all the logistics for me. They made it easy to upload documents and reviewed documents with haste. They made the process fun and worry free.

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

Easy and helpful to get through the refinance process.

Loan Officer: Dustin Fritz

NMLS# 744901

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

My loan was easy, fast October 2018. My refinancing this year was equal in ease.

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

This was a wonderful experience. These people will work there butts off for you.

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Friendly, efficient, and quick to answer all questions throughout the whole process!!

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
Photo submission from Edward H.

My home buying experience was not as stressful as many warned me about. I worked with Leah Maloney and she along with her team were awesome! I really love the portal app which made sending and receiving information and documents very smooth. Being a first time buyer, Leah answered my questions and helped me to breathe easy during the process. The portal works, so when asked to fill out, sign or review any documents, the faster you comply the sooner you will be at signing. I put in an offer for the home I wanted the first part of December 2018 and by February 2019, I was closing on my first brand new home! Thank you Veterans United!

Loan Officer: Leah Maloney

NMLS# 1374288

3.5 out of 5 Stars
Would Recommend

I was not impressed at all with my loan officer Rick Kivett. He rarely kept me informed about any circumstances. I usually had to call him to find out what the status was. I never could get a straight answer from him on anything.

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

My Loan Team Was A Tremendous Help And Made My Loan Hassle Free.

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

My Second veterans united home loan experience, was professional, Honest and fast
my Loan officer (matt and his team did an excellent job of once again providing me with excellent fast service, he knew right up front how to take care of my needs, everything went as planned i can not stress enough of His professionalism, and will always be an asset to your company thank you so very much

Loan Officer: Matthew Eichenberger

NMLS# 369949

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

4 out of 5 Stars
Would Recommend

Loan Officer: John Wacker

NMLS# 1861727

5 out of 5 Stars
Would Recommend

Johnna Dunlap makes this process so easy. I would absolutely work with her again!

Loan Officer: Johnna Dunlap

NMLS# 1102695

4 out of 5 Stars
Would Recommend

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend
Photo submission from Kasey W.

Everything was flawless. I never had a hiccup I couldn't talk to them about, or they weren't able to answer. I felt like my needs were met and they gave me all the information and time I could have asked for!

Loan Officer: Brad Quint

NMLS# 1249194

2.5 out of 5 Stars
Would Recommend

I felt our experience was not the best. I have refinanced before and this was the worst refinance I have ever done. I had heard great things about Vetrans United but this experience left a bad taste in both my wife's and my mouths.

Response from Veterans United

Jason, it is important to us that we work hard to provide excellent service and we realize that the refinance process can present various challenges. Thank you for sharing your open and honest feedback. Our Client Advocate team will research your comments and work hard to ensure that we are learning whenever possible the best ways to ensure excellent customer service.

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Rob worked very hard on our loan and was very helpful in the entire home buying process.

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

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See all 175,986 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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