Overall very easy and efficient to work with.
Lots and lots of help.
Make sure you are getting all the info you need on your interest rate. Was rate locked in at %4.75 on first property that fell threw due to low appraisal. Loan specialist tried to tie me into %4.99 on the second property and did not tell me I had the option to pay daily interests (>$850) to keep my old rate until I prodded about the rate increase. Had I not known to ask the question I would have had to pay a net total of $25k-%30k more for my house over my 30 year loan. They do want to get you into a house but do not necessarily have your best interests in mind.
Terry and Bridget were always available when I had a question or needed an answer. Terry was instrumental in working with my realtor that was comfortable and knew much about the VA loan process. Without his help and determination, I might not have been able to get this loan and save a significant amount of dollars. Bridget always kept me up to date during the process regardless of how much I pestered her. Outstanding team to work with!
Easy and efficient process.
Taylor and his team gave outstanding service through the whole process. They went above and beyond my expectations 100%!!
If I could give more than 10 I will. Mr. Zac Brown was very patient and understanding at all. He gives me hope when I am at the end of my wits.
Jackie O’Brien was great to deal with during the loan process. She always responded promptly to questions and was knowledgable about the loan.Justin Fritz was the originator and initial contact. Although contact with him was short he was cordial, knowledgeable and patient with questions.
This is our first home and this was easier and smoother than we ever expected.
Jessica and Harley were very helpful in all aspects of our home refinance. Thank you!
Stefanie Snow was Amazing!
My only frustration was the VA appraisal process. Taking a full 14 business days almost made us cancel due to the fact that we would have been homeless for a few days.
Veterans United was there to help me every step of the way, including helping me clean up my credit issues so that I could qualify.
Tim Overshiner was my loan officer and he was amazing! By far the best person I have worked with regarding home loans and refi's. He was very personable, honest and I could tell he was very passionate about what he does and helping clients.