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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,524

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,291
4
33,543
3
5,556
2
1,711
1
1,423

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Showing all 3,587 home purchase loan reviews from Washington

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5 out of 5 Stars
Would Recommend

VU helped with making our dream come true by helping us out and truly gathering information... we make enough money to pay our mortgage since I am already paying almost the same amount for our apartment and not understanding why our bank cannot give us even a pre-approval. I really appreciate everything they had done. My husband is overseas and they really made it easy for us even though he is away. Thank you so much once again for your patience and assistance.

Loan Officer: Zach Debord

NMLS# 192560

0.5 out of 5 Stars

Be careful and be prepared to stay on top of what your loan processor is doing. What they will tell may not be the truth or accurate.

Response from Veterans United

Thank you for that advice Joe. It is a good idea to work as one with your loan team when purchasing or refinancing a home. Loans are constantly moving and evolving during the approval process, and information is subject to change in some situations. If you would like to continue your previous conversations with our Client Advocate team, please contact them directly.

5 out of 5 Stars
Would Recommend

All around great job

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

All I can say is Thank You!

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
Photo submission from Edward H.

My home buying experience was not as stressful as many warned me about. I worked with Leah Maloney and she along with her team were awesome! I really love the portal app which made sending and receiving information and documents very smooth. Being a first time buyer, Leah answered my questions and helped me to breathe easy during the process. The portal works, so when asked to fill out, sign or review any documents, the faster you comply the sooner you will be at signing. I put in an offer for the home I wanted the first part of December 2018 and by February 2019, I was closing on my first brand new home! Thank you Veterans United!

Loan Officer: Leah Maloney

NMLS# 1374288

1 out of 5 Stars

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
Would Recommend

Thanks to the entire team that made it all possible. I will continue to spread the good word about your business to veterans looking to purchase a home.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Great process.

Loan Officer: Brad Quint

NMLS# 1249194

4 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
Photo submission from Mcclira J.

Veterans United is truly for veterans. They take their job seriously and they care. I will tell the world Veterans United cares and they love their job!

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Highly recommended and will do so to a few fellow pilots who are actively looking inarea

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend

Great experience and would do it again!

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

4 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

4.5 out of 5 Stars
Would Recommend

I loved working with Veterans United. They helped us every step of the way. We used their free program called Lighthouse to build our credit scores up. The staff is very friendly. The checklists in your portal are easy to follow and helped us stay on track. I would definitely recommend them!

Loan Officer: Brendan Wilson

NMLS# 362532

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Very professional. Helped me more than I could ever asked for. worked around my very busy schedule with long periods of no contact.

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Veterans united really cares about veterans and will work with you al the way dowm to any issues you may have while trying to purchase your home.

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
Photo submission from Royetta B.

They're the best to work with when buying a home.

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

2.5 out of 5 Stars

Semi-professional and personal approach to providing you a loan. If you want to buy a house I'm sure they will help you achieve that goal, but only after you submit endless amounts of paperwork to appease an overzealous underwriter on a nearly daily basis. Convoluted paperwork is sure to leave you feeling confused and pondering how on earth your loan cost so much money. If you've never had doubts about your chosen career field before, you certainly will after you deal with a guy/gal (your loan officer) who is going to get paid a lot of money if you simply borrow money from him/her. Recommend you simply go to your trusty bank that you have worked with for years and give them your business. Relationships matter, and if you haven't used VU before, today probably should be the day you decide to give them your hard earned money for the next 15-30 years.

Response from Veterans United

Hi Aaron, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We hope that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Second time I have used Veterans United, over all great experience during the home buying process. I recommend using Veterans United, ask for Mike Lyman.

Loan Officer: Mike Lyman

NMLS# 1312488

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