Great team, would use their service in the future.
Overall, ok with whole process except that main agent promised a locked rate which did not materialize to that rate at the end, and it went from 5.75 to 6.125. Had I known this would have happened, I would have not chosen VA United Vas I feel his integrity speaks as a way in how clients are overpromised and underdelivered on the rate????
As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.
I also want to mention Beau and Crystalline. These two ladies mirror each other when it comes to customer service. Their attitudes in my opinion are amazing.
It's because of staff like this I returned to VU a second time.Better clone their skills
let’s not forget about Austin. Austin was absolutely amazing. He worked with us every step of the way went to bat for us. When higher up had questions. He did a fantastic job. Thank you so much.
I am so grateful to have Joseph Park and his team with me getting a chance at buying a new home. 100% without a doubt would recommend Veterans United to any potential Veteran homebuyers. Joseph Park (our loan officer), Steph Escott (loan coordinator team lead), Katie Burkemper(Concierge's specialists) and to realtor agent John Rainey who really provided us support throughout the process. My family cannot say enough about the level of support from this team. We really appreciate everything they’ve done for us throughout this whole process. Thank you so much!
Highly recommend Kyle and his team! Extremely helpful during the home buying process.
Thank you again!
What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.
This will never end up on a reviews page and defiantly not be on a commercial but, my experience started so strong with VU an by the end of it I didn't even want to buy the house anymore. Never again.
Response from Veterans United
Christopher, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. We invite you providing more detail and help us look to improve.
Thank you all so much for your fantastic support! I’ll suggest everyone I know! 😃
Happy
Tammy can handle any challenge. This is my second home buying experience with her and she make life easy during this stressful process.
Everything was done online, was a pleasure to deal with Veterans United
My team at Veterans United did a wonderful job. Happy to be home.
This is my second time working with Veterans United and I will definitely use them again in the future. The process is seamless and the customer service is phenomenal. I couldn't be happier with the team I had this go around.
Great process with VU and we will not hesitate to recommend them to other veterans.
