Do not use this company. This company was not family friendly and not concerned that my house was sold under me. I was without a home for 3 weeks while I was waiting to close. I had a 2 week old newborn and was recovering from delivery at this time. I let them know I was living out of my car and they did not seem that warented speeding up the process. It was a nightmare and underwriting were so meticulous and particular about things that really didnt matter. Dont use them if you want to have a simple process or want to feel valued.
Response from Veterans United
Lindsay, your feedback matters. It is our desire to carry out the VA lending process in a way that provides genuine care, respect, and professionalism to each and every client. Our commitment to serving you is unwavering. The transition to home ownership presented unexpected challenges, and we understand the hardships that resulted from your previous residence. While working hard to serve you, truly, we regret having fallen short of your expectations. We hope that you are doing well in your new home and that our commitment to serve you has a lasting impact.
Very timely, and great people working with you through the home buying process.
Thank you for making my first time buying a home such a breeze.
wow... the whole process was easy and enjoyable, the interaction between myself and my loan agent made this transaction a pleasure to complete. definitely recommend veterans united to my friends looking to secure a home loan
My experience with Veteran United left me very satisfied and they showed me a lot of love I would recommend them to any veteran
I became so close to every one I felt like I was dealing with good friends I will always remember all of them thank you from the bottum of my heart
My wife and I worked with Veterans United to purchase our first home and really can’t say enough good things about it. They are knowledgeable, personable, patient, and incredibly generous with their time. They answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home is challenging, but working with Veterans United made it as painless and straightforward as possible. We highly recommend them!
I and my wife would recommend anyone looking to purchase a home, going to United Veterans first. Dave and his team are exemplary with all they did to make our home buying experience positive. We can’t express enough how professional and courteous they are and were in in all our home purchases.
The "To-do" list makes the process extremely intuitive. Each item even provides a small description of the "why" and "how." This method really puts the timeline for closing in your own hands. And even if confusion arises, the staff takes priority in helping you to understand without talking down to you. Verbiage of the home loan process can get tiresome, but the loan officers seem to take pride in making it navigable. Overall I would recommend Veterans United first and foremost.
Had a great experience. Efficient, polite service all the way. Prompt well informed response to any concern or question. Truly appreciate them.
I am glad to have found a company that works hard to make my dream of buying a home come true!
I highly recommend this team for a stress free experience in home buying.
I want to mention their names Kevin Webster and Abbey Wandel. I'm a Professional and it take one to know one. From the beginning to the end of this process they made me feel so comfortable, both was very knowledgeable of their job, I had questions they had answers, their line of communication was all ways open, using todays technology if I called they answered, if I texted they texted back, if I email they email back, if I faxed they responded (Got it), in todays world it can be very annoying to try to communicate with someone and have to wait for a respond, I didn't experience that with Kevin or Abbey. I can't say it enough and I know I've said it to them more than once, Thanks you.
