Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

222,658

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
167,993
4
43,413
3
7,109
2
2,241
1
1,902

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 198 Air Force service member reviews from West Virginia

Clear Filters

4 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Odneal

NMLS# 1838122

4 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

4 out of 5 Stars
Would Recommend

Loan Officer: Christopher Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

I felt fully prepared on my closing day. The payment was exactly what I was told. I was always able to get a quick answer from my loan specialist during the entire process.

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend

These folks make this process super easy to take advantage of VA benefits. Thanks VU!

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Veterans United Home Loans are the best.They stayed with and helped us every step of the way.When we had questions they had answers.We are very appreciative to all that helped us.

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

Ready to see for yourself?

Experience first-hand why 167,993 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

4 out of 5 Stars
Would Recommend

Loan Officer: Ryan Anderson

NMLS# 1393748

5 out of 5 Stars
Would Recommend

From the first phone call, everyone at Veterans United Home Loans was professional, kind and caring. We had complete confidence that we were going to be taken care of and we were! We could not be happier having a home again. Thank you Veterans United Home Loan team!!!

Loan Officer: Tony Meis

NMLS# 1044957

3 out of 5 Stars

The ease of use of VU's website was really nice. Having bought and sold three other houses I did enjoy how seem-less there tools are. I was heavily disappointed in the lack of communication between underwriting and the loan team. My experience was amazing in the beginning and turned to below average at the end. I cannot say for sure I would recommend VU in the future. I am defiantly in the 3% of not satisfied.

Response from Veterans United

Wesley, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information. Thank you for your service.

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Newberry

NMLS# 920498

3.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Veterans United is a great resource for veterans I would highly recommend them, the whole process is walked through step by step and my loan officer and loan specialist Ashley cook and Nate Arni were outstanding.

Loan Officer: Ashley Cook

NMLS# 1106948

4.5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

I have already reccomended several people to veterans united, And I will continue to do so.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Thornton

NMLS# 45514

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. The entire loan team was responsive to our needs during the entire process.

Loan Officer: Kody Gilbow

NMLS# 192566

More Reviews

See all 222,658 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

START HERE: $0 Down VA Home Loans