I felt fully prepared on my closing day. The payment was exactly what I was told. I was always able to get a quick answer from my loan specialist during the entire process.
These folks make this process super easy to take advantage of VA benefits. Thanks VU!
Veterans United Home Loans are the best.They stayed with and helped us every step of the way.When we had questions they had answers.We are very appreciative to all that helped us.
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From the first phone call, everyone at Veterans United Home Loans was professional, kind and caring. We had complete confidence that we were going to be taken care of and we were! We could not be happier having a home again. Thank you Veterans United Home Loan team!!!
The ease of use of VU's website was really nice. Having bought and sold three other houses I did enjoy how seem-less there tools are. I was heavily disappointed in the lack of communication between underwriting and the loan team. My experience was amazing in the beginning and turned to below average at the end. I cannot say for sure I would recommend VU in the future. I am defiantly in the 3% of not satisfied.
Response from Veterans United
Wesley, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information. Thank you for your service.
Veterans United is a great resource for veterans I would highly recommend them, the whole process is walked through step by step and my loan officer and loan specialist Ashley cook and Nate Arni were outstanding.
I have already reccomended several people to veterans united, And I will continue to do so.
I highly recommend Veterans United. The entire loan team was responsive to our needs during the entire process.