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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

171,852

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,164
4
35,454
3
5,881
2
1,820
1
1,533

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Showing all 193 Army service member reviews from Wyoming

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5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Our loan specialist was Ryan, he was very professional and did not hesitate to explain the process and any questions I may have had. He was positive and professional. Ryan should be commended for his knowledge and willingness to go above and beyond to deliver excellence in service.The entire process had me really frustrated at times ready to throw in the towel, but Ryan kept things on tract for us. The deal would not have closed had it not been for him. My deepest sincere thank you to Ryan and the VU Team. If you are lucky enough to get Ryan, and do your “to do list” quickly and upload what they ask, things will go smooth.

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Great way to get the right financing for your home!

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Veterans United is the way to go if you need to finance a new home or refinance like I did. They have very good videos to help you through the process as well as helpful teams of people. You won't regret using Veterans United.

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

First class. The service and ease of the loan process was superb. VU online system for submitting documents is so easy and fast I was amazed. Juliana and her team were on top of every step and always available to help and answer questions. I recommend VU to every veteran looking for a mortgage Co.

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

3.5 out of 5 Stars

We bought our home a few years ago and the buying process was great, using the same loan specialist. We refinanced through Veterans United because of how well our previous loan went.This time the same loan specialist made the process absolutely awful. Most times it took him days to answer our questions, if at all. Often he might answer one question and avoid the rest, or totally not respond to our questions, but send some other info, or ask us questions. I haven't put his name in this review because I don't feel it's appropriate. I hope his superiors read the survey and discuss with him the issues. What has changed that he went from being a great loan specialist to not giving a hoot about his clients is a question that needs to be addressed. We were told it would take 30-45 days, it took over 3 months!

Loan Officer: Kevin Webster

NMLS# 996824

4 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Everybody was so good to work with, helped us with anything we needed.

Loan Officer: Caleb Batson

NMLS# 1435015

4.5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

3 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

See previous comments

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

3rd Home I have purchased in my lifetime. The most positive home buying experience ever. Highly recommend Veteran’s United.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Great experience and very helpful. Highly recommended.

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

3.5 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Great company, works their ass off to help you get what you want.

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Absolutely amazing to work with. They are on top of it all, and communicate not only with us but with our realtors. Would recommend Veterans United 110%. They made the process incredibly easy and it took no time at all.

Loan Officer: Mitch Casteel

NMLS# 920439

4 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
Would Recommend

The experience seemed to go very quickly, and overall I was very pleased. I would refer others to Veteran's United in the future.

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Eckles

NMLS# 1126762

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See all 171,852 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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