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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

172,473

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,688
4
35,532
3
5,894
2
1,823
1
1,536

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Showing all 22,921 Air Force service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Great experience and smooth process, was in my new home in under a month.

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Exceptional service and courtesy, all questions about the paperwork answered immediately.

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth B.

I would recommend Veterans United to anyone who wanted to buy a home. They are great people and help you with anything you're having trouble with and tell you what you need to start your home buying process.

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
Would Recommend

Stefanie was great! She helped me and answered every time I called. She was a great help in the home buying process. Her team on the other hand was not as attentive. I had alot of questions for the loan coordinator Steph Escott. She answered 1 time of my many calls. The process was smooth and almost stress free. Was hit with a surprise lender fee when most companies are waiving those for veterans. Overall came out Of pocket 2500$ at closing. I just wish it Was brought up earlier about the lender fee.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Nick was outstanding, and I will surely recommend him to anyone. You need a little work in the Underwriting arena. It didn’t work as quickly as it has in the past with previous mortgages.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Smith

NMLS# 35015

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

3.5 out of 5 Stars
Would Recommend

Great customer service and stayed on top of everything with the closing of my house.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

4 out of 5 Stars
Would Recommend

My Loan Officer did a great job and always tried to keep us updated on our loan status. However the assistant Julia Ash did not. We sent her email and called and left messages that were never returned. The loan closed and it was our realtor that notified us.

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

Process was a breeze and everyone was very helpful and communication was excellent.

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
Photo submission from Leonard K.

Thank you, Veterans United, for helping me make my dream come true. Kim El-Darrat and Amber Taylor make a great team and I was so lucky to get to work with both of them.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Kendra Ford

NMLS# 1145504

5 out of 5 Stars
Would Recommend

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

4 out of 5 Stars
Would Recommend

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Thank you for all that you and your staff member (Kathy Monnig) have done to assist us in the home purchase process. You both have been "more than dynamic". Again, "Thank you".

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Amazing and professional team. Everyone included did a wonderful job. My process was went very smoothly.

Loan Officer: Bob Doran

NMLS# 1546500

4 out of 5 Stars
Would Recommend

Minimal problems when going through the process, however our loan specialist Mike Wilson was ahead of most issues that we experienced.

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
Photo submission from Jason E.

Veterans United ranks highest of the several lenders I've used in the past ten years. They are responsive, thorough, and made our home buying experience very easy.

Loan Officer: Ross Pierson

NMLS# 120837

4 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Amazing company. My favorite part was the convenience of the website and how easy it was to document information for my home loan. As with Josh, Bethany Korte also did an amazing job helping me through this process. Very friendly and caring professionals!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

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See all 172,473 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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