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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,011

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The people at Veterans United are awesome I am a widow and this is the first time that I ever did anything like this on my own and it was learning experience for me and I told them that and they were awesome from start to finish great people and I would definitely recommend Home Shield to anybody that would ask and I say again from the bottom of my heart Brandon I thank you I thank you

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

Great job

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

I would like to thank Tyson Smith and team for helping us turn our dream into a beautiful reality. The process could have not been simpler or gone smoother. I recommend VU to any veteran seeking to purchase a home.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
Would Recommend
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4 out of 5 Stars
Would Recommend

VU was a great choice as they worked very hard to navigate through some of my challenges. I would recommend them but be aware and pay attention to the documentation as they have a pet step funding fee!

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend

Great service, professional people. I would highly recommend.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

4.5 out of 5 Stars
Would Recommend

Sometimes getting in touch with you was frustrating.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Quick to answer all my questions

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

My Veterans United team was absolutely fantastic! They walked us through the process of purchasing our new home and they jumped through hoops to have us close on the date we had set. I would give 10 stars if I could

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Chris, Travis and the entire team made my home buying experience very easy! They took all of the pressure off of me. They communicated very well and got me closed in a timely manner! I highly recommend Veterans United.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4.5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

We started this journey two years ago with Chris Primer at Veterans United. From our very first conversation, Chris made us feel completely comfortable — like we weren’t just clients, but family. He never once made us feel less than or unworthy of his time, even though we had a long road ahead to get everything in place.Chris laid out a clear plan for us, telling us exactly what we needed to do over the next two years to become ready to buy. He gave us guidance on improving our finances, strengthening our credit, and getting all the necessary documents in order. It was never rushed, never pressured. Just steady, genuine support.What stood out the most was Chris’s around-the-clock dedication. No matter what time we reached out — nights, weekends, even holidays — he was there. Always patient, always kind, always ready to answer our questions or calm our nerves. As a veteran, I can say it means everything to have someone truly respect your service and invest in your success like that.Veterans United lives up to its name by putting veterans and their families first. But Chris is the reason this experience became so personal and meaningful for us. Because of his expertise and encouragement, we finally closed on our dream home — something we once thought was out of reach.If you’re a veteran thinking about buying a home, do yourself a favor and call Chris Primer at Veterans United. He will treat you with dignity, walk beside you through every high and low, and celebrate right alongside you when you finally get those keys. We are forever grateful.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

More Reviews

See all 428,011 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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