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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,379

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,291
4
14,281
3
2,116
2
963
1
728

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Showing all 16,335 Air Force service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Jaimie and her team are absolutely wonderful! It was a long journey and Jaimie stuck with me and encouraged me to not give up. I consider Jaimie a part of my family now! She will always be in my heart as she made my life for my family and I just that much better with this lovely house! The House buying process was stressful at times but Jaimie always made me feel comfortable and taken care of! I would definitely recommend Jaimie! Love Jaimie! PS: Thank you to my fiance Lauren, my kids; Gena Giselle and Pierceson for their support through this process!

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Very professional and willing to work with me with my busy schedule.

Loan Officer: Laura Christie

NMLS# 1126723

4 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

All I can say is that we have used Veterans United twice,and each experience was made so much easier by the people who worked with us.

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend
Photo submission from Patricia S.

Casey, Angie and the team were awesome in processing my loan. They kept me informed through the entire process and were quick to respond to my phone calls and emails. Also I loved the welcome mat they sent me after the loan was completed.

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
Would Recommend

Professional, understanding and driven to provide excellent service.

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

2 out of 5 Stars

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Professional service throughout the loan process. Excellent to work with.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend
Photo submission from Neil C.

John points you in the right direction even from getting your credit score in better standings by referring me to Patty inside VU. At VU you will find that professional services with qualified people who will work in your best interest. They care about seeing you succeed. They are equipped with all the tools to see the job done right and thru to completion. John along with Ashton on the lending side were focused, caring , straight forward, and initiate the confidence you will need to help carry all the way to closing.

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

As a first time home buyer, I am so grateful I chose Veterans United. I was nervous because they are not in the state that we purchased a home but I learned that it really doesn't matter. My loan officer was outstanding and the whole process was so smooth. As we continue on this military journey, I don't think we will ever use anybody different for our home loans!

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

All members of my loan team were very professional and made the experience of pursuing the purchase of a home an easy process.

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Rob and his team were extremely professional but above all, understanding and helpful. I felt looked after and comfortable every step of the way as though I were their only client. All parties agreed that my process was extremely fast and efficient. 28 days from contract to closing. Utterly amazing!!! Thanks to Rob and his team.

Loan Officer: Rob Weigand

NMLS# 1435397

3.5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

2.5 out of 5 Stars

Good, quick for the most part. Avoid Ashton if you can.

Response from Veterans United

Thank you for this information Christopher. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Janet and Ashton were a pleasure to work with, above and beyond at every stage of the process. Plus their tooling for document signing, upload, and storage makes everything incredibly easy and convenient. I am so glad I came across Veterans United, and Janet will be the first call I make the next time I'm ready to buy!

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
Photo submission from Patrick F.

This was our first experience with buying a home. It started with Tandy helping us get ready to be approved, then Mike, Nathan and Erin all worked diligently to ensure the rest of the process was smooth. It made for a great experience all around.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Mitch, Aaron, and the whole Veterans United team were phenomenal to work with. Mitch and Aaron answered all of our questions and addressed any concerns we had. They frequently checked in on us to make sure our house hunt was going well. We had their professional guidance every step of the way. Mitch and Aaron were easy to get ahold of when needed. I would highly recommend Mitch, Aaron and the team to family and friends. Their willingness to help, kindness, and outstanding customer service will forever be remembered. Thank you Veterans United. Aaron and Brittany Ondo

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

4 out of 5 Stars
Would Recommend

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

4 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

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See all 129,379 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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