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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

156,386

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Showing all 20,533 Air Force service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Veterans United was amazing throughout the whole loan process .. i would Highly recommend them to other veterans, family, and friends.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Gardiner

NMLS# 1450509

4 out of 5 Stars
Would Recommend

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

I want to thank Joe Ferling and his team for going above and beyond securing our forever home. Joe and every member of his team communicated each stage of the process with great patience and professionalism. My family and I truly appreciate the work Joe and his team did on our behalf.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

The overall satisfaction with my experience was good. I’ve purchased a home through the VA 20 years ago and never had so much paperwork to acquire as I did with this loan. It all was worth it in the end. Thanks again

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
Photo submission from Tyler H.

If you'e reading this, don't buy a home with anyone else! Veterans United is the only place you need! They took care of everything and got me into a new home in 24 days! Thank you!

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Speaking as a veteran you can’t go wrong using Veterans United. I highly recommend them.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Working with VU is reminiscent of my experience working with professionals in the military. They are attentive, ethical and make it a priority to work as a team with you, the buyer. I always felt as though I had a friend and team member working with me throughout the entire process. They were available day or night. I felt as though it was a team project and they provided expert facilitation throughout. Superb!

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

My loan team was absolutely amazing! Even a whole year later Crystaline was the sweetest person. She would always work with my schedule! Also really helpful through text. Micheal was very officiant in getting the important information done and done correctly. Even when I give them wrong number, they were just so sweet and work very timely manner. I gotta say with these two on my team I was able to understand any complicated terminology. I would recommend 100%!

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

4 out of 5 Stars
Would Recommend

None

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend

Jesse responded to all questions and helped rush they the closing. Very kind and most considerate.

Loan Officer: Jesse Hamilton

NMLS# 1482517

5 out of 5 Stars
Would Recommend

I was very busy with work and was very happy with the response, having to trust others to stay on top of issues and handle them for me

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

Veterans United took the time to make us feel appreciated and went the extra mile to ensure we were well informed. They made our home buying experience easy and enjoyable.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend
Photo submission from Richard C.

I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Efficient and personally responsive. overall a very poititve experience.

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Herigon

NMLS# 1812815

4.5 out of 5 Stars
Would Recommend

Our team at Veterans United was great. They worked with us when we weren't sure we could find the right house, or get a job offer in time and had to look at other options in our transition period. Our team worked with us when we couldn't provide all the right documentation, they looked for other options that would satisfy the specific requirements. We were living in a hotel, and were informed that it takes an average of 30-45 days to close on a house, and they did everything they could to beat that time so that we can move forward in our transition sooner. Everyone involved was very understanding and kept us updated with all the steps and helped lift a lot of stress that is involved in buying a home when one is moving from one state to another across the US. Any questions we had at any time was answered quickly and clearly which was greatly appreciated and we didn't feel ignorant on some questions that could have been brushed off. I would and will recommend my family members, in the future, to use Veteran's United when they are looking to buy!

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

We’ve had mortgages from at least five companies in the past and Veterans United has been the best. Great support and the online process is super easy and secure. I couldn’t be happier!

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend
Photo submission from Kristen P.

So happy with my experience with Veterans United. Not only did they provide the most competitive rates, they treated me with value and respect. The entire process was so easy! The online portal was easy to navigate and our loan specialist was very responsive and professional. Beyond satisfied with my experience & hope to use them again in future home buying!

Branch Manager: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Kris and Kathy were both effective and responsive, genuinely looking out for my best interest I would highly recommend them to anyone able to use VA

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

I would not hesitate to use Veterans United again. I would also recommend Veterans United to anyone that is a veteran.

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

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See all 156,386 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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