Mr. Mitch Casteel and his colleague, Mrs. Jessica, are such wonderful, compassionate professionals to work with. Thank you for your patience, unwavering support and help. Continue to succeed in your line of work because you do make a difference in the lives of others especially our beloved Veterans. Faafetai tele ma ia manuia...Aloha.
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It took just a little over 4 months, to go from inquiring about a home loan, to having a new set of house keys in my hand. I have never had a team looking out for me, giving me sound advice, and showing me the way to glory like the one I had at Veterans United. Thank you, from the bottom of my heart.
The whole team was exceptional in timeliness and their relatability!
We don't have the words. We lost our home to a flood less than 6 months ago and now we have a new one thanks to Steve and his team at Veterans United. That is amazing especially considering the Covid 19 issues. Much appreciated Steve you Rock! These guys provided a credit councilor for us and in a little over 30 days we were pre approved and well on our way to purchasing a new home. I never dreamed I would be able to recover so quickly.
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Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
I was referred to Veterans United through the Zillow app. I had never heard of them before, but when several friends heard I was going with VU for my home loan, they had nothing but glowing reports of outstanding service. I quickly discovered why they have that reputation - it's always military appreciation day at VU; they roll out the red carpet. From pre-approval to closing their transparent process was easy, understandable, and friendly. Their web portal for uploading documents is the gold standard for how a web portal should work - securely with any device and easy to use. No moments of wondering what's needed next or if they got it. If I need home financing in the future, I'll definetely be back. They recommended a local realtor who was outstanding and also knowledgeable about VA lending. Despite the COVID 19 pandemic, my home buying proceeded smoothly. Hats off to VU!
They were very helpful and when I got stuck or had computer issues they helped with that. Ryan was very helpful with getting back with me as I needed help.
