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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,540

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,430
4
11,894
3
1,813
2
803
1
600

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Showing all 2,115 home purchase loan reviews from Arizona

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5 out of 5 Stars
Would Recommend

Excellent team and group to work with. Both Josh and Tony did amazing jobs

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Outstanding service!!

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
Photo submission from Ronald P.

Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Went very well and quick.

Loan Officer: Suzanne McClain

NMLS# 459155

0.5 out of 5 Stars

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Everything was smooth and easy with them

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Great to work with. Very helpful and answered all of my questions quickly in this new to me process quickly.

Loan Officer: Dustin Fritz

NMLS# 744901

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

I was treated like I was important and with respect by all the staff. also they made sure I was informed of what they needed and I was always kept in the loop of what was being done. all the staff was a blessing to me. and Jackie and Taylor were great in everyway!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! thank you for everything.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
Photo submission from Jackie A.

They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Because of Veterans United my prayers were answered.It was a truly wonderful experience to have the pleasureof working with such an outstanding company.

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

every time I had a question, Garrett would get to me asap, and was always helpful.

Loan Officer: Garrett Holzum

NMLS# 1104071

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

4 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
Would Recommend

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

The team at Veterans United was awesome. From pre-approval to processing to underwriting, everyone was excellent to work with. The process was made simple and things moved quickly and smoothly due to VU employees; getting us into our home much quicker than we thought. I highly recommend VU to any veteran purchasing, or considering purchasing a home, for their excellent customer service and speed of processing.

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

I was very satisfied with the the process overall. I liked the educational videos that guide you from the moment you decide to buy a house all the way to refinancing. MyVU website is easy to navigate, upload documents and keep track on the "things to do". The only reason I did not rate it a 10 out of 10 is because of the hassle during the closing dates. I purchased a 4-plex, and I understand my property had challenges on itself, but it was a something that could have been avoided from communicating with the realtors better. I am happy that the issue was identified by my VU team and that it was fixed promptly.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
Photo submission from Robert C.

From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Debbie is amazing and very informative we love her and have returned to veterans Unites home loans because of her. She is our go to loan specialist.

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

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See all 103,540 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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