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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,781

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,000
4
14,820
3
2,197
2
1,001
1
763

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Showing all 2,097 Navy service member home purchase loan reviews from Florida

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5 out of 5 Stars
Would Recommend

Hunter Hukari has an assistant loan processor that works alongside him and his name is Justin Wandel. Justin is also extremely knowledgeable in loan processing and how to show others how to find their bank documents in their own bank website. His knowledge of how to use a banks website is a skill he showed me and he did not have to. Justin went out of his way in a calm manner walking me step by step to find my own documents. These two young men were just an asset for me. I recommend this duo to any one in search of a VA home loan. Thanks guys.

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

I'm just overly grateful to be a homeowner. I can't tell you how happy everyone has made me that was part of this process. Nothing negative to say. Nothing but praise for everyone involved . Big shout out to Charlie in Lighthouse! Without him keeping an eye on me none of this would he possible.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Thacher

NMLS# 1726843

5 out of 5 Stars
Would Recommend
Photo submission from David M.

This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!

Loan Officer: Bryan McCarthy

NMLS# 1660736

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

4 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend

Overall was great,

Loan Officer: Brandon Worthington

NMLS# 1563972

4.5 out of 5 Stars
Would Recommend

Long process, however, you will great through it and at the end you have a wonderful new home.

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Nick was amazing to work with and tryely made things easy..

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Veterans United was very professional and provided an overall positive exerpience. They were courteous, very helpful and prompt in answering all of our questions, providing information and accommodating changes and requests we made of them. We appreciate their guidance throughout the entire process, up and through the closing of our new home.

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

The process was so easy! The staff was so willing to help me and I’m so glad I went with Veterans United!

Loan Officer: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

4.5 out of 5 Stars
Would Recommend

Veterans United is highly recommended overall, however, the sources of funding and VA requirements have made their job all the more difficult, so two recommendations for a smoother experience. First, if the property you are purchasing has fixer-upper features and the sellers are unwilling to spend money to meet Veterans Administration funding requirements, be prepared for delays and potential out-of-pocket pre-purchase expenses. Second, a huge time saver is the electronic review and file upload process. Before even starting, make sure all of your paperwork is already electronic and in portable document format (pdf). That way, when these requirements are proposed, you can respond quickly, saving you time and money.The staff at Veterans United are highly professional and motivated to make your experience as smooth as it can be, knowing full well there are many unforeseen challenges in the home buying process. We are thankful to all involved in helping us purchase our new home.

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend

To all my brothers and sisters in arms, if you are looking to buy a home for your family and if you are looking for the same values, morals and commitment that all who faithfully served gave to our country, look no further. Let Veteran's United stand for you. When I first called Veteran's United, my brother has just passed away and my mother had been living with him. There were no provisions and my mother's home was going to be lost. My wife and I had to greatly accelerate our plans to buy a home so we could take care of my mother. I didn't even have my VA home loan certification. From my first contact with them, Veteran's United got to work straight away, secured my certification, got us pre-qualified and connected us to a local realtor, who was a veteran himself, all within a few days time. We had purchased a home about ten years ago through a national bank who's service was confusing and less than transparent. We felt like a passenger in the back of a bus. With Veteran's United, we were copilots throughout this entire process and they made sure we understood everything along the way. The Veteran's United mortgage portal is by far one of the best online account management systems I have ever seen. Everything is laid out very well and I never experienced any issues with uploading documents or electronically signing forms. I highly recommend Veteran's United to all veterans. Thank you Veteran's United!

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
Photo submission from Scott B.

If there was a number 11 for overall rating, you would of received it!! Neal and Aaron were always available and very knowledgeable. We have already started spreading the word about the great services from Veteran United.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Connell

NMLS# 1483292

4.5 out of 5 Stars
Would Recommend

Loan Officer: Maggie Stegemann

NMLS# 1147332

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Excellent!!!!! Professional!!!!!!Veterans United made my dream come true! I would very highly recommend this Company. Even with a low credit history, I was able to purchase a home.

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Working with the Veterans united really was the best decision i made in my life! Esp i was a first time home buyer they made it easy for me to feel that i am in good hands with them and the people that i was able to work with Dan Salter and Aaron they really made everything smooth with the home buying experience it was just like buying groceries and the app that they offered were you don't have to send anything thru mail really made everything easy on my end really one of the best programs out makes everything easy thank you Veterans united you made my family have a place we can call HOME!

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Wasn’t really even sure if we could get a house again but Mitch and Veterans United make it possible !!

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Fantastic experience ! Made everything so easy.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

My wife and I can't say thank you enough the loan team was professional and knew what needed to be done to help us home buying rookies from point A to closing great job!

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend
Yomara and Jerome M

From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

If you’re on the fence about using Veterans United, make the leap. You’ll be glad you did. I would not hesitate to recommend or use them again in the future.

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Home buying is a scary process. Specially for first timers. Veterans United were great at answering questions and uncertainties all the way until the very end!

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

I want to thank Lauren and Stu for their assistance, they help us move in into the our dream home.

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

If you are considering buying a home using a VA Loan then give Veterans United a call. They walked us through every step and ensured that we knew what was expected all along the way. I am extremely pleased and grateful to the team members at Veterans United for assisting us in getting our new home. The communication from and with team members was superb, and the ability to provide needed documents directly to our file through the portal was very efficient. We did not experience any of the nightmare scenarios so many other people have expressed with other lenders. Thank you to Veterans United and their entire staff.

Loan Officer: Michael Pitts

NMLS# 583598

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See all 135,781 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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