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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,781

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,000
4
14,820
3
2,197
2
1,001
1
763

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

4.5 out of 5 Stars
Would Recommend

Dealing with Veterans United was a super smooth process. They perform like streamlined professoninals. Make sure you like your referred real estate agent before you make offers on homes. Also, make sure that you do you due diligence, to include what cable and internet services are available at the address you want to make an offer on. I will definately use Veterans United again.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Had a wonderful experience with Veterans United, we will never go through anyone else when purchasing a home. Thank you so much Veterans United made the home buying process very easy.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Does a great job.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
Photo submission from Ekwele N.

I came, I saw, I conquered! VU offers exceptional service and makes home buying for first timers a smoother process. They help you every step of the way and would go beyond to make sure you are ok. Thanks to my loan officer Sam Yoo, Ryan Bogeart and everyone that worked with me through out this process. It was a pleasure and an honor.

Loan Officer: Sam Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend

Overall, the experience was positive with Veterans United. I am a first time home buyer and going through the rigorous VA loan process was a challenge due to my minimal understanding. I give the company excellent review on customer service, as well as knowledge. To be fair, I have to mentioned a few surprises occurred at the end that blindsided me (e.g. underwriting). This was the lenders fault for not catching that a few more documents were needed earlier. This would have made our closing miss a deadline. In the end, it worked out because the buyer (myself) and the seller have a positive relationship, the purchase was already agreed upon (versus an aggressive, competitive market), and we the buyer/seller were able to turn around the new requested documents. I am unsure how the situation would have unfolded in a different scenario.I would recommend Veterans United to my friends with no hesitations.

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Ryan, thanks for all your hard work and understanding through this process.Our realtor liked working with you and was very happy and pleased as to how smooth and efficient the process was with Veterans United. Ryan was very professional, polite and understanding. He answered any question put to him. I could tell Ryan enjoys his work helping Veterans get a good quality loan.I will recommend Veterans United Home Loans!

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Veterans United made my home buying process easy. They were always there to answer any question that I had. They were there for me every step of the way. I was even able to close on my home earlier than anticipated. I highly recommend any veteran that is ready to buy a home or just thinking about buying a home to get in touch with Veterans United. He/she will not regret it.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Veterans United has a very cohesive team. There was no delay when working with my primary loan officer or someone from his office; their communication seemed to be very smooth.

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Nick and kathy are absolutely amazing, they helped me achieve my home loan. Kathy is heaven sent, these guys are so valuable and define everything that veterand united stands for, i am indebted to these guys and forever will thank them in aiding me purchase my dream. Thank you , thank you

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
Photo submission from Larry S.

My experience was an outstanding one. My loan officer Tina Wiggins was very professional, friendly, and helpful throughout the entire process. I wouldn't hesitate to recommend Veterans United to my friends and family.

Loan Officer: Tina Wiggins

NMLS# 1411098

4 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

1 out of 5 Stars

Pay attention to your Home Mortgage Team and don’t be afraid to express concerns when things aren’t going well. Switch early, if you can. My mortgage professional literally stated something to the effect that he wouldn’t allow me to delay my appraisal payment because I wouldn’t be given an opportunity to take food from his family’s mouth. I was floored by the mere gall and insinuation. My Realtor was the only glimmer of hope that I had in the process. Otherwise, this was a horrible experience!

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I personally encourage all veterans wishing to buy a home to contact Veterans United and provide the documents needed along with associated details then allow them to do the rest. They know everything about VA regs and will work tirelessly toward getting you approved. I only have good things to say about Veterans United and specifically Zack Fitzgerald.

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Rachel was awesome, she was in constant contact with us and did her best to keep us up to date during our house buying process.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend
Douglas and Kathleen Suter

From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

As a Veteran, If your looking for top level support and a program in your corner, Look no further. The process is simple, as loan processes go. They use easy to access technology, keeping you informed at every turn. One of the most important, They work for you, not your realtor.This is important because sometimes realtors refer lenders that are on their side and treat you like they are doing you a favor. Not at Veterans United. The are on your side in one of the most stressful and exciting moments in your life. One of my best decisions ever.

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Veterans United made home buying a Great experience.

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

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See all 135,781 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.