Everyone was so helpful! Any questions we had were answered and in a timely manner. Everything was explained,l and if we didn’t understand they were go above and beyond to help us understand.
They say buying a house is stressful but they took a lot of the stress off of us
Serving my country and being able to buy through Veterans United, has been a honor and a pleasure. Everyone on my team was absolutely great. God Bless them all.
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
If you are looking to buy a home, Veterans United is the one stop shop! Just start here and you will be glad you did. My wife and I wanted to buy a home and shopped around for the best rate and the best people to work with. Veterans United beat everyone with rates and quality of service HANDS DOWN! Do not even bother with other lenders it will save you the headache and save you those pesky hard credit checks.
Great team and outstanding help to get me the property I wanted and the day I wanted it done by…
I couldn't have asked for a more helpful team.
The mortgage process through Veterans United was nearly flawless, which I can't say about any other mortgage company or bank. The staff kept me informed along the way and far exceeded my expectations. The only suggestion I have would be for underwriters to put a why with their questions when more information is needed or they want the home buyer to write explanations about issues that don't seem to affect the loan. I complied with everything that was asked of me, though there were some things that I still have no idea why I needed to tender an explanation, and a couple of things that were required that I felt were unnecessary. However, it didn't delay loan approval or closing and the questions weren't worth arguing about.
It was definitely a process. Scott and Aaron were both great at meeting deadlines and making things happen, they were undoubtedly instrumental. My Realitor was also great, she was paramount to the whole thing.
Thank you to whole team. Everyone helped me and I appreciate it.
Thank you for a painless home buying experience
Everyone was super helpful and amazing to work with.
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To EVERYONE at "VETERANS UNITED" that were involved in this home-buying process...The professionalism, courtesy, non-intrusive follows ups, communication, proverbial "handholding" and patience with me through each step along the journey of this process to reach my ultimate goal has made me a VERY PROUD Veteran and now- a 1st time homeowner. It has been an honor to serve and a pleasure doing business with each and every one of you! On a scale of 1-10 with 10 being the best- I wish I could raise the roof and give you a 15...yes, a "FIFTEEN"!
Thank you, Alberto, Subah, and Evan for your integrity. That's the word I have for VU - Integrity. I found a beautiful FSBO and Alberto walked me through the whole process from start to finish. Just a simple list of "to-dos" on their amazingly user-friendly site and 50 days later, I have my home. I am on fire for Veterans United because of how they treated me - Integrity, all day every day. The poor man even called me on the weekend a couple of times to ease my anxiety. You guys ROCK! God Bless you all! Again, just the epitome of what a fantastic team looks like. God bless them all. Thank you, VU. You guys ROCK.
Veterans United seems to understand the needs of veterans and their families on a level we've not encountered at other banks and credit unions. While the paperwork necessary to finance a home purchase is mountainous, the team working with us from Veterans United is always pleasant, patient, and positive. I have never felt as though I'd been put at the bottom of the list when I sought answers to my questions; someone on our team always responded in a timely manner. We appreciate that kind of support and customer service.