Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,271

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,208
4
13,463
3
2,008
2
905
1
687

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 2,028 home purchase loan reviews from Kentucky

Clear Filters

5 out of 5 Stars
Would Recommend

I'm 100% DISABLED VETERAN. I had no problem navigating through the process and getting my house. You and I own a very nice home.

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

The process was a lot easier than I was expecting. Great assistance from Durell and team.

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

It is nice knowing there is a resource there to help.

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

They were extremely professional and worked hard with me to help me get the house I wanted

Loan Officer: Dave Llewellyn

NMLS# 933895

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
Photo submission from William F.

Our loan officer Kathy Weston was the best. She answered all our questions,help me learn a lot about keeping our credit in good. I enjoyed working with her, y'all have a good employee .We love are house thanks so much Effie and William Frederick.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

this lady will go through fire and see you to the end.

Loan Officer: Steph Buckridge

NMLS# 1035470

3.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Griggs

NMLS# 995914

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

3 out of 5 Stars
Would Recommend

I believe a firm and final answer should be given, ad to not keep the raising high expectations for an unconfirned answer

Response from Veterans United

Hello David, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend
John O

We wanted to thank Veterans United and especially our loan officer Anne Kuster for making our dream a reality. We must have asked a million questions throughout this process and she was very informative and patient with us. We couldn't have asked for a better experience and just wanted to say thank you for helping us on this journey to our forever home :)

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Very professional and curtious

Loan Officer: Brooks Rapp

NMLS# 1660966

4.5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

3 out of 5 Stars

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend

It would be helpful to request the additional documents that you may suspect the underwriter is going to ask for ahead of time.

Loan Officer: Taurean Williams

NMLS# 1599236

4.5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Always friendly, always on task, exceptional service!

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

4.5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

Start your journey today!

Let’s Go!

See all 121,271 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.