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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,011

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 7,130 home purchase loan reviews from Kentucky

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5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

Jeff, Durell, Shelbi and Abbie were all great. We started out with loan officer Jeff, he was great and then he got promoted. Then we got Rich he was a loan officer that we had for a very short time he was horrible, almost made us want to walk away until I called and we got switched over to Durell. She did a great job.

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend

The back and forth with underwriting was slightly annoying, but I understand the need for the back and forth. So overall, my experience with VU was easy and I recommend them.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

The back and forth with the paperwork can get a little bit aggravating but how are you going to complain about buying a house with no money down ?
The team at the United veterans know their job.. glad somebody did, because this was my first time

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Veterans United and John Ouk and his team are very exceptional. They work with you through the process keep you informed and explain everything in detail where you can understand it. I would highly recommend Veterans United this is the second time that I have used them.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Karol and the rest of the team were great. Always willing to help and very quick with response.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Great

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Being a first time home buyer we knew nothing about the process. Veterans United made everything so easy and informative. It really felt like the whole team was willing to do anything and everything to help! It was the best experience we could of imagined.

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

4 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
Photo submission from Nathan H.

If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

I’m absolutely blown away by the excellent experience I received working with Chris Lippmann and the team. They made the process easy to understand and follow. Their knowledge is extensive. I felt completely comfortable and confident throughout the process with Chris and the team. They were always available to answer my questions.

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Everyone who helped us at Veteran's United took excellent care to help us complete our new forever home. We are extremely grateful for all the care we received through the whole process.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

This is the second time I’ve secured a VA loan through Veterans United. They were just as great as the first time I used them. Every employee was pleasant, helpful, and professional. We didn’t experience a single hiccup for either loan. Will use them a third time if/when necessary!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

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5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend

VU acted as an "old hand" when it came to helping us purchase a home.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Would Recommend

Very quick and helpful. Always had answers for all my questions. They made it a very easy process.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Jimmy, Sarah, and Maja were great to work with. They are always available to answer any questions. They really made my first home buying experience very easy. Thanks and again.

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

More Reviews

See all 428,011 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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