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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,056

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 1,843 Army service member reviews from Massachusetts

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5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend

Everyone we worked with was great, never felt rushed and always got answers when they were asked. The user interface on the VU website was miles ahead of anyone else's, everything was right there and easy to understand, a huge time saver when going back to previous loan estimates or checking on documentation needed. The refinance process is a bear but it was made relatively painless by VU. We'd use VU again.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

We are beyond blessed with most outstanding customer service of this entire process. Thank you to our entire team who made this all possible. We couldn’t have done it without everyone’s knowledge and expertise.

headshot image of Katie Anderson

Loan Officer: Katie Anderson

NMLS# 1588479

5 out of 5 Stars
Would Recommend
Photo submission from Maria R.

I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.

headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
Would Recommend

Great team all around a few hiccups but overall very satisfied with the team... Keep up the good work...

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

This is my 2nd time using VU - it gets better every time

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

I am so happy to have chosen Veterans United. I received so much assistance with all of the questions I had being a first time home buyer. Their due diligence in ensuring I closed on time was outstanding. I cant thank them enough. Now my family and I are excited to start this new journey of owning our first home. Thank you Veterans United.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Like I said, I never thought buying a house was so easy. The communication was spot on. Any issues where handle in timely. We are so thankful for their professionalism.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
Would Recommend

Veterans United has been great. I highly recommend every veteran or family of, to work with this company! 10/10

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend
headshot image of Niall Coker

Loan Officer: Niall Coker

NMLS# 2123852

5 out of 5 Stars
Would Recommend
Photo submission from David A.

Philip and Max are the best team, I had the pleasure to work with. They went above and beyond for my son and me. I can't thank you guys enough for making my home purchase dream come true!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

I shared with Chris and Madison via email that I was told that buying a house was super stressful-but I never felt wildly stressed about the process. Everything was so easy to access and Chris and his team were always consistently communicating with me. The stressful part was stuff out of my control-and out of theirs-such as the house inspection. They celebrated each milestone with me and sent the most thoughtful housewarming gift for my pups. I was really touched that the names of my dogs were mentioned. Very sweet attention to detail. I will recommend veterans united ten-fold

headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

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5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend

A good painless process that flowed smoothly from the start and concluded on time.

headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
Photo submission from David R.

Andy made our home buying a very enjoyable experience. Andy was so pleasant to work with, always going out of his way to answer any questions we had. He always made us feel like we really mattered and kept us from getting stressed out.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

More Reviews

See all 382,056 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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