This company will for sure find you great rates and save you some money in the long run, you just have to be willing to put up with the aggravation during the loan process. They are always on different pages, seems they are never working together and communicating what is needed or not. After several “fights” we finally made it through, closed on our house, and ended up with a great rate! Closing costs were a little high, their origination fee and funding fee is through the roof. If you’re going to work with them just be prepared to but A LOT of work in on your own, stay on top of them, and make sure you get what you deserve!!!
Response from Veterans United
Daniel, Thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service We like to open the door for further discussions if you feel the need to move forward. Please let us know how we can assist you further. Thank you again.
I want to thank everyone for how friendly and caring they were. You guys made it feel Like a friend was guiding me the whole way. Will for ever be recommending to all my Veteran friends.
Veterans United provided a personalized service experience that exceeded my expectations. The Loan Team simplified the process by using a daily todo list via computer. I was in constant verbal contact with the team as well. That level of service deserves to be commended.
Second experience, will use again in the future and recommend to everyone.
It was a great experience from beginning to close. Thank you for all the guidance and support!
I know where to go if I need a home loan. The experience has been amazing and support of the entire team has been phenomenal