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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

219,081

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
165,188
4
42,792
3
7,025
2
2,216
1
1,860

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Showing all 774 home purchase loan reviews from Montana

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3.5 out of 5 Stars
Would Recommend

I would say that the rates offered by Veterans Umited were the major reason we went with them. I found the proceasing was a bit cumbersome and felt disorganized at times with multiple request strings to navigate the underwriting phase which cost us money with a last minute well test request. It almost seems like they offer a very gracious prequalification and then shift the burden for meeting it to us instead of basing it on knowledge before hand. Overall the people we dealt with were good, but no one ever answers your calls. Its always leave a message amd they call you back. The process needs refined I think to make it less knee jerk feeling along the way. This is my most process intensive mortgage of three in the last 20 years.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

The amount of paper work and data was overwhelming.

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
Photo submission from Roger S.

Thank you Josh for all of your advice and suggestions during the process. Veterans United should be proud to have a stand up guy working on their team. Thank you. The only suggestion........Veterans United should test the knowledge of the Realtor for VA criteria for move in ready houses. This alone would speed up the process and create less stress for the Veterans applying. Thank you

Loan Officer: Josh Stack

NMLS# 1368665

4 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

We could not have been more pleased with the service and thoughtfulness of Brandon Worthington and his team! They were outstanding in every way.Thank you,
Tim and Jess Shuler

Loan Officer: Brandon Worthington

NMLS# 1563972

4 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

0.5 out of 5 Stars

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

VU made sure that we were able to purchase our dream home and dealt with all the VA nonsense for us. It was a great experience.

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Landrey

NMLS# 1575756

4.5 out of 5 Stars
Would Recommend

Underwriting review required us to jump through many bureaucratic hoops, and were worded to sound like it was our fault the loan process was not proceding. They need some common sense.

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
Photo submission from Layne C.

Absolutely veteran friendly. No matter what you need, Veterans United and staff get things done! I'm so happy that I chose VU for my loan and can't wait for future investments with them!

Loan Officer: Matt Landis

NMLS# 910611

3.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Veterans United has a lot of responsibility taking on lending for Veterans. My experience with them is that they take there job very seriously and know what it takes to deal with vets and help them achieve their goals. Veterans United is a top notch institution.

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars
Would Recommend

Very happy with the new home and the mortgage arrangement

Loan Officer: Malika Jackson

NMLS# 1585291

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

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5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

The portal was very helpful and a great tool to navigate.

Loan Officer: Michael Jones

NMLS# 1629215

4 out of 5 Stars
Would Recommend

Buying a home is stressful yet exciting. Veterans United help ease the stress and got my family into a home in a timely matter. They did a great job and we are so happy to have a place we can call home.

Loan Officer: Jeremy Wilder

NMLS# 1124786

4 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend
Photo submission from Phillip H.

Working with Veterans United was a fantastic and very simple process I would highly recommend them to any veteran that is looking to buy a home wonderful people to work with and Tommy Purk is a top loan advisor and very knowledgeable. Thank you Veterans United.

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

A big thumbs up to Kathy Monnig for making the whole process. Breeze.

Loan Officer: Kris Carmichael

NMLS# 966989

2 out of 5 Stars

Actually care instead of Laissez faire attitude.

Response from Veterans United

Dale, Thank you for sharing your honest feedback on your recent loan experience. We would like to learn more about your experience and see how we could improve our services for future veterans. Please do not hesitate to contact your client advocate team at Veterans United to assist you further. Thank you for your service.

5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

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