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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,642

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,220
4
36,042
3
5,984
2
1,841
1
1,555

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5 out of 5 Stars
Would Recommend

The team I had made it a walk in the park.

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

With the exception of poor Jeremy getting sick, he was very attentive and helped me at every stage of this stressful mortgage process. He aways responded promptly.

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

The best team of proffecionals and friends that go beyone themself to make things happen and drems come true. Thanks a trillions.

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

The team that I worked with was amazing. This was a very painless experience.

Loan Officer: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
Would Recommend

Samantha and her team did a great job!

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend
Photo submission from James E.

Veterans United is the Gold Star mortgage lender for veterans. Don't know why anyone would consider another lender.

Loan Officer: Anna Denietolis

NMLS# 1076832

4.5 out of 5 Stars
Would Recommend

Very pleased with the Simplicity of the loan by Veterans United.

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Easy and painless!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Someone on my loan team was replaced after they had gotten a promotion and they had already sent me over the new Loan officer's information and told me that i could contact them anytime i had any questions before i even knew they other one was gone. Amazing work and always up to date and kept me informed.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Everything was done very quick and correct.

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Outstanding job!! Where to begin... From the integrity, to quality of professionalism, to continually kind assistance, to a team that got my loan to closing rapidly and with the sincerest regard for my desired budget towards closing and mortgage amount.
Well done Joe and Jenny!!!!

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Wonderful experience. Helpful, informative. Quick responses to questions. Guided us through the process.

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Veterans United is the most veteran friendly organization out there. Everyone from the Loan Officer to the Veterans United platform makes it the most simplistic and innovative company out there. They advocated for my wife and I and worked to find the best possible options available as first time home buyers. Thank you so much Meghan!!!!VR,Ben and Jordan

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
Photo submission from Brian J.

Outstanding group of people to work with. They really went above and beyond for us. I never dealt with a group of people who pushed the issue for us when we needed it. Thank you very much Nck, his crew and Jenn Carr for the outstanding job.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Grefrath

NMLS# 1698464

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
Would Recommend

I never dreamed this process would be so easy and transparent.

Loan Officer: Leanna Moss

NMLS# 1126212

4.5 out of 5 Stars
Would Recommend

Outstanding and easy

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

3.5 out of 5 Stars
Would Recommend

we were suppose to close on the second of december and could not close until the sixth of december, because of paperwork not being sent over. we were pre-approved in September and had a contract approved on september twenty-third, with almost two and a half months to get the paperwork completed in a timely fashion. i completed everything on my to-do list within twenty fours or less and made multiple phone calls to make sure i could assist in any way possible. i understand that my loan specialist went on maternity leave but her replacements, i believe there was two replacements dropped the ball on closing on time. the website was a very useful tool and the customer service was superb. the only thing i have to complain about was the delay in closing with so much time afforded for the process. i will recommend veterans united and will most likely use veterans united again.

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

The loan process was much quicker than I thought it would be. This was due to Kimberly and Amber doing all they could to help me.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Great team and lots of experience working with both active duty and veterans.

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend
Photo submission from Paul M.

We've had a great experience in getting our home through Veterans United! Thank you for making it happen for us! We are grateful to all who helped us with our homebuying process!

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Very friendly and knowledgable

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Awesome experience! Katy and Daniele were Amazing!

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
Would Recommend

I had a Great experience, answered all my questions; helped me with all available options. Good rapport .

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

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See all 175,642 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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