Everyone was so incredibly friendly, professional and knowledgeable. The home I bought was built in 1880 and my realtor said a VA loan wouldn't work. Vishal told me exactly what would be required to get it done and he was 100% accurate from the get-go. Contract to closing in about 45 days!! Couldn't be happier with choosing to go with Veterans United! Thank you so much!
Veterans United and their representatives have gone above and beyond throughout my home buying experience. I am so thankful for choosing them to handle my mortgage. Truly a kind, caring and professional organization.
VU made the whole process easy and pleasant
Veterans United has no equal. They are punctual, respectful, knowledgeable and kept me up to date of the process of my home buying journey. They went above and beyond to close on my house, though we changed the closing date two weeks earlier. There is no better company out there for Veterans.
The speed at which VU began processing information regarding the home-buying was appreciated, initially. But that speed gave way to erratic communication late in the process, with documentation having to be sent multiple times for the loan team to receive it, placing the burden on us the buyers and our realtor to ensure they were receiving documentation that had already been sent to them. While the junior loan officers weren't unpleasant to speak with, the struggle to help them find info that they had already been sent was frustrating and unnecessary.
Response from Veterans United
Christopher, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate team has attempted to reach you directly. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
I love my Veterans!God bless you all!I needed a home for my family and I, and got a loan through VU for a new construction.We love it!
Accolades to Zach and team and Veterans United.
Would highly recommend. Super helpful and thorough process.
Straight forward, they are on your side and Tryin to get things done
Very helpful and walked us through the whole process. Great experience