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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,802

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,973
4
42,741
3
7,015
2
2,214
1
1,859

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Showing all 6,066 home purchase loan reviews from Ohio

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5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

If I had to purchase another home it would be with Veterans United.!!

Loan Officer: Titus Zeigler

NMLS# 1753627

5 out of 5 Stars
Would Recommend

Outstanding customer service. If I could give an 11 I would.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

I will absolutely use Veterans United for future home purchases.

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
Photo submission from Ralph M.

Absolutely would recommend Veterans United to any vet who is trying to decide what lender to use. I would like to take this time to thank Veterans United especially Travis Ward and Desi his assistant for all their assistance in helping me and my wife Beth acquire our new home in Delaware, Ohio. They were with us every step of the way in this process. We were kept updated constantly. Any and every question we had was answered quickly and accurately. I would encourage any veteran that is in the process of buying a home to give very serious consideration to Veterans United. You will not be sorry.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I would recommend Jason and Veterans United to anyone that loves great customer service and peace of mind. I didnt have to worry about anything!! You guys rock!! Thank you so much!

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Great

Loan Officer: Kendra Davidson

NMLS# 1912398

5 out of 5 Stars
Would Recommend

I have already recommended Veterans United to my Battle Buddies.

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

Very effective, detailed and knowledgeable of the loan process

Loan Officer: Matt Colgin

NMLS# 1374345

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5 out of 5 Stars
Would Recommend

The second time I have used veterans United. They made the experience as painless as they could. I hope I get another shirt!

Loan Officer: Stuart Andrew Timmerman-Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

I am so thankful to have called Veterans United for my home loan. Moments after applying I received a call from Chris my loan specialist and then I was connected to Mike a fantastic realtor. He was so patient with me until I found the perfect home. They were as invested in finding and financing my home as I was!! Couldn’t be happier!!!!

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend
Photo submission from Charles M.

Veterans United cares about veterans and servicing their needs. I would recommend them to my family and friends. Very short and timely process. My wife and I are very pleased with Veterans United. During the process, the whole team did a great job keeping us informed every step of the way. From start to finish, we experienced professionalism and very smooth closing. Thanks, Veterans United for a job well done.

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

2 out of 5 Stars

The service was great for the first 50% or so. After moving to underwriting, I could never get ahold of anyone. I left voicemails, called several times a day, sent texts and emails. If I got a response, it was via email at 9pm. Closing ended up being delayed three different times and the rep was not communicating with me or my realtor. I had previously recommended a friend to Veterans United, but I have since called to redirect them and avoid the hassle.

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Wesley, we value your patience and commitment to sticking with your loan specialist. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to everyone!!!

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars
Would Recommend

Overall, the team was helpful with any question that I had and was prompt about returning phone calls.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

The best homebuying experience I’ve ever had. I can only imagine that Veteran’s United Home Loans has a significant company in size, but I couldn’t help but feel like I was their only client. They were always immediately responsive and went out of their way to make my experience special. I can’t thank them enough. We are now in our new home on our patio overlooking the lake and life couldn’t be better! Thank you Rett an Veteran’s United Home Loans! You rock!

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
Photo submission from Christopher C.

Veterans United has a great team of professionals that work hard to ensure your loan process is efficient, and smooth! Nothing, but a top notch experience from a top notch team! Thanks again!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Very pleased with the entire process. It was overall very smooth. Thanks

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

From start to finish, this has been awesome. Until I came across the Veterans United website, I never realized how close I was to being able to provide a home of our own for my family. I've always wanted a home of my own, but never got serious about it until you guys showed me it was possible. My loan officer worked diligently and walked me through this every step of the way. 3 days as a homeowner of a perfect home and I still can't believe it. Thank you to Stacy and everyone at Veterans United for all your hard work. You made a lifelong dream come true!

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

I would recommend not only Veteran but anyone that’s looking to buy a house to look into veterans united they are go out a way to make it easy and very easy to understand and work with you again I really appreciate everything they’ve done for me

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Five stars!!! Your company absolutely proved why you’re the best in the business. Keep up
The great work to make veterans home owners. You are making us veterans feel so appreciated and loved. Thank you.

Loan Officer: Michael Jones

NMLS# 1629215

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More Reviews

See all 218,802 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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