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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

204,970

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,073
4
40,449
3
6,647
2
2,064
1
1,737

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Showing all 436 home purchase loan reviews from Rhode Island

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5 out of 5 Stars
Would Recommend

Having the online portal to know where I was in every step of the process made it so easy. There were so many special touches too. Great experience

Senior Production Lead: David Munns

NMLS# 859838

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Overall we really are super happy with our home and have zero regrets!

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

After this experience with Veterans United, I would never go anywhere else for a loan. They were right on top of everything and all the steps to get to closing were laid out so they were easy to understand. It was an amazing experience and I am now a proud first time home buyer!

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

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5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Will McCullah

NMLS# 42406

4.5 out of 5 Stars
Would Recommend

If you’re thinking about purchasing a home but aren’t sure you can afford it. You can’t afford not to! I purchased a multi family home and my mortgage is less than what I was paying for rent. And my rental covers 80% of my mortgage. Having 0% down for the VA home loan is a no brained. Vets United will have your pre-approval letter fast and you will be shopping within days.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

1 out of 5 Stars

The covid 19 outbreak caused a lot of communication issues between the veterans united team and my realtor. Without the assistance from my legal team and JAG I would have lost the house and faced a lawsuit. The team remained friendly however I was left out of the loop for items and tasks that inevitably fell thru. I would not take the chance moving forward to risk this sort of negligence from my lender.

Response from Veterans United

Kelsey. thank you for your honest survey. Yes, these are unprecedented times in our country due to COVID-19. Communications are delayed and information may not be clear at some points. Through these tough days for all, we are striving to adapt and overcome. Surveys like this will assist our team in getting up to speed on how to work more efficiently. Thank you again.

5 out of 5 Stars
Would Recommend

These people t awesome, wished I would have used their services along time ago.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

I really found the online format with explanations of each step very useful and informative. Felt very aware of the entire process each step of the way.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

We are very happy in our new home and VU made it possible

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

We can't thank you enough for all of your help. We're so excited to be homeowners now and even more pleased that the process wasn't as intimidating as others said it would be. Thank you!

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Great home buying experience. Everybody was incredibly responsive and very helpful. I had a lot of questions as a first time homebuyer, Allison and Promise answered them all. They made the process stress free and I couldn’t imagine a better home buying experience.

Loan Officer: Promise Jackson

NMLS# 1125746

4.5 out of 5 Stars
Would Recommend

You won’t find better service or support for your VA needs!

Loan Officer: Kevin Reichert

NMLS# 43302

Start Your $0 Down VA Home Loan Today!

More Reviews

See all 204,970 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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