You know when I was in the service I can't tell you how many people said don't try to buy a house using your VA loan, it waa extremly difficult to get one approved. I HAVE TO SAY THIS WAS THE EASIEST THING I HAVE DONE. THANK YOU ALL VERY MUCH!
Jaimie was the easiest loan officer to work with! She was always willing to help, I don’t know how I would’ve done this process without her!!!
I will be doing a video review, once the house is a little put together. There is no better team, or company. I woke up in my own house this morning, and smiled uncontrollably while I thought to myself, “ I hope this dream never ends … “
As a 1st time home buyer, I am very thankful for the knowledgable and professional loan team assigned to my loan by Veterans United Home Loans. The loan team along with a realtor, knowledge of VA home loans, made this process less stressful and kept me informed throughout. Closing on my 1st home was fast and I would recommend Veterans United Home Loans for my brother's and sister's who have or are serving.
From the very first day, my team has struggled with communicating to me. I would have done this completely differently, if Veterans United had only kept me informed of anything. I would not have even bought the same house. I am actively advising my friends against Veterans United. You have made an enemy for life.
Response from Veterans United
Thank you for this information Jordan. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers. While we cannot change the experience you had, it is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
My team was in “beast mode” the entire time through the process. I couldn’t have been teamed up with a better crew, they absolutely killed it. And right at the end of the process I received a set of glasses and coasters to celebrate the closing on my house. Totally appreciated the gesture and will most definitely lift a glass or two in salute to my team
Our closing date got changed at the last minute. It put a strain on everything and everyone.
Response from Veterans United
Hello Greg, we appreciate your feedback on this matter. A member of our Client Advocate team is available, and we invite you to connect with us further. We learn from hearing from your experience and will use this information to train our teams so that we may prevent a similar closing delay. We thank you for your service to our country.
Thanks for everything and have a Happy Holiday season!
Again the team I have went out of there way to make sure this happened for Marie and I....this team fucking rocked and they will always be in our hearts....thank ya'll so fucking much.....hope everyone has a great holiday season because u made mine...💞💞💞